Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Certification
Work Preference
Timeline
Hi, I’m

Parnika Sharma

Finance Officer
West Leederville
Parnika Sharma

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognised for taking a proactive approach to identifying and addressing issues, with a focus on optimising processes and supporting team objectives.

Project

  • Project Support
  • Reconciliation
  • Analysis
  • Finance Officer
  • Administrative Officer
  • Accounts Payable
  • Customer Service
  • Account Management
  • Payroll Services


Overview

17
years of professional experience
3
years of post-secondary education
2
Languages
1
Certificate

Work History

HealthShare NSW

Finance Officer
07.2024 - Current

Job overview

  • Support for maintenance and reconciliation of the General Ledger to Subsidiary Ledgers, maintenance of the fixed asset register and preparation of monthly journals, electronic banking functions, and assisting with the production of relevant financial information as required.
  • IFRS16 Lease data review and maintenance in AFMO and the month-end journal
  • Liaised with Accounts receivable, accounts payable and Payroll accounting team to reconcile Payroll and Creditors payment reconciliation on a daily basis.
  • Support the Finance Manager and Assistant Accountant with external audit information and statutory accounting requirements.
  • Assist with Fixed assets management, which includes addition, modification, transfers and ending of lease on weekly basis.
  • Prepare the Cost Centre transfer journal at the end of the month for Fleets.
  • Assist in preparing accrual invoices, PAYG and payroll subsidy
  • Ensure adherence to Accounting Standards, GST legislation, government accounting policies and other statutory requirements as well as HealthShare policies and procedures.
  • Liaised with relevant customers and other stakeholders to ensure service standards are maintained and requirements met in accordance with service level agreements.
  • Ensure that journals and adjustments are processed accurately, promptly and comply with GST legislation.
  • Other tasks such as Monitoring, reviewing, responding to Shared mailboxes and allocating to team members if needed
  • Process Weekly banking transfers, follow up and clear outstanding reconciling items
  • Preparation of External salary packaging payments
  • Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.

HealthShare NSW

Payroll Services Officer
01.2023 - 07.2024

Job overview

  • Maintain knowledge of current relevant legislation, policies, procedures, and guidelines to ensure the compliance with regulatory requirements
  • Managed the upload of payroll data and pay files to ensure that payments are processed correctly and in a timely manner.
  • Assisted employees with payroll-related queries and maintain accurate filing systems for employee information.
  • Assisting with payroll reporting, including Tax deductions, Overpayments, new employees and terminations information.
  • Timely and accurate processing of high-volume workload, ensuring the accuracy of data entered into HRIS by verifying or manually checking employee transactional data and other payroll-related information entered/generated by team members.
  • Assisting in ensuring team tasks are processed within defined timeframes in accordance with policy and the procedure and customers are informed at all times.
  • Analysing and preparing system reports to verify data accuracy and adherence to award and employment conditions as necessary.
  • Provision of customer-centred and value-adding service with focus on quality and timeliness.
  • Monitoring, reviewing, responding to Shared mailboxes and allocating to team members if needed

Service NSW

Customer Service Representative/Acting Team Leader
01.2020 - 01.2023

Job overview

  • Respond promptly to customers through a range of media including phone, email, and/or other channels on a wide range of services.
  • Undertake administrative work as required to support the provision of high-quality service delivery.
  • Triage and identify out-of-scope enquiries and re-direct to areas, both internally and externally.
  • Perform One-on-Ones when required, especially side-by-side buddying of the team members to help them reduce their AHT as well as providing them assistance.
  • Performing Overrides when required while Floorwalking or as Team Leader.
  • Sharing Daily and Hourly Stats with the respected team to help them understand how they are performing as a Team and as an individual.
  • Providing timely feedback to team members to ensure the high quality of customer service provided to customers.
  • Engage, motivate, and coach team members and optimise individual and team performance.
  • Performing additional duties (such as undertaking training in the COVID-19 Queue) to assist with Business Needs

Amazon Seller Services, India

Senior Associate
09.2017 - 06.2019

Job overview

  • Maintained and expanded relationships with strategically important large customers/vendors.
  • Created a network with sellers/Vendors, educating them about the key prospects and working with the Category and Product management team.
  • Worked closely with the internal key stakeholders like category, product, seller support, risk management, procurement, and technical teams to ensure that the sellers get a seamless experience.
  • Develop pricing and marketing strategies and execute them to meet the top-line & bottom-line targets.
  • Responsible for category seller strategy, revenue, top-line growth, seller development, brand alliance, new business development, merchandising, and customer experience.
  • Make recommendations for using an efficient product management/searchability strategy to fit the seller's business.
  • Led stakeholder engagement through presentations and briefings.
  • Undertaking project and program status reporting, including delivery plans.
  • Handling and coordination on Projects assigned.

Urbella.in (India)

Administrative Officer
03.2015 - 06.2017

Job overview

  • Company Overview: An e-commerce Start-up
  • Forecast future trends and orient strategies to capture maximum benefits.
  • Executing effective digital marketing plans, including paid campaigns, brand stores, and sponsored product ads.
  • Effective catalogue management by identifying any incorrect information and implementing a fix.
  • Keeping records of Sale.
  • Talking calls and escalations from customers.
  • Managing and packaging stocks.
  • An e-commerce Start-up

IBM India Pvt Ltd

Lead Finance & Accounting Business Admin
06.2014 - 11.2014

Job overview

  • Managing the entire segment of F&A Intercompany Accounts Payables.
  • Lead the onsite transition of invoice processing and payment process for Indian-based clients.
  • Assign tasks and workload to team members based on priorities and individual capabilities.
  • Identify and resolve invoice discrepancies with vendors.
  • Monitor and manage outstanding invoices and payment schedules.
  • Generate reports on key accounts payable metrics, such as aging of payables and invoice processing time.
  • Ensuring timely month-end postings, vendor reconciliation, month-closing activities/reporting.
  • Review and verify supplier invoices for accuracy, including coding, pricing, and purchase order matching.
  • Prepared SOP of the process.
  • Provide coaching, mentoring, and performance feedback to team members.
  • Monitor team productivity and identify areas for improvement.
  • Subprocesses include Intercompany month close activities, AP Invoice processing, Vendor Master, Account payables, Helpdesk, Payments, MIS reporting.
  • Collaborating with the client to improve the process continuously with the help of Six Sigma Lean projects.
  • Ensuring Service Level Agreement/KPI are met on a daily & monthly basis.

Genpact

Process Developer
03.2011 - 04.2013

Job overview

  • WellPoint Insurance INC (US) by handling its Account Payable: Procurement to Pay- Invoice processing, PO matching, e-Xpense, and PO-Invoice reconciliations.

IBM Daksh Business Services

Senior Customer Executive
08.2008 - 02.2011

Job overview

  • Westpac-Stgeorge Group: handling ATM transactions, EFT Transactions, Cheque disorder, Cheque writer, and banking reconciliation.

Education

CPA Australia

ASA
01.2025 - 01.2028

University Overview

Charles Sturt University

Masters in Professional Accounting

University Overview

Alison Learning

Certificate in Accounts Payable Management

University Overview

Alison Learning

Certificate in Accounts Receivables Management

University Overview

Udemy
Online

from The Complete Financial Analyst Course 2025
06-2025

University Overview

Bangalore University

Bachelor of Commerce

University Overview

Skills

Experience with SAP accounts payable processes

Accomplishments

Accomplishments
  • Awarded Team Member of the Month - Jan 22, Apr 22 & May 22
  • Nominated for Excel Award for Feb'22 and March'22.
  • Awarded Six Sigma Yellow Belt in 2014
  • Awarded Best Performer Award in 2014
  • Awarded Genpact Bronze Award in 2012
  • Awarded IBM Quarterly Star Award in 2010
Availability
See my work availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

CPA - Certified Public Accountant

Work Preference

Work Type

Full TimeContract Work

Work Location

On-SiteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsTeam Building / Company RetreatsPaid time off4-day work weekPaid sick leaveWork from home option

Timeline

CPA - Certified Public Accountant

07-2028
CPA Australia
ASA
01.2025 - 01.2028
Finance Officer
HealthShare NSW
07.2024 - Current
Payroll Services Officer
HealthShare NSW
01.2023 - 07.2024
Customer Service Representative/Acting Team Leader
Service NSW
01.2020 - 01.2023
Senior Associate
Amazon Seller Services, India
09.2017 - 06.2019
Administrative Officer
Urbella.in (India)
03.2015 - 06.2017
Lead Finance & Accounting Business Admin
IBM India Pvt Ltd
06.2014 - 11.2014
Process Developer
Genpact
03.2011 - 04.2013
Senior Customer Executive
IBM Daksh Business Services
08.2008 - 02.2011
Charles Sturt University
Masters in Professional Accounting
Alison Learning
Certificate in Accounts Payable Management
Alison Learning
Certificate in Accounts Receivables Management
Bangalore University
Bachelor of Commerce
Udemy
from The Complete Financial Analyst Course 2025

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