Worked in Fendi Elizabeth Street Flagship Store and Westfield Boutique as a full-time and casual client advisor.
Take in charge of the store social media on Xiaohongshu app, getting most appointments from Chinese clients.
Generated total over 2 million sales in 20 months, ranking 3 rd in whole Sydney team.
Created exceptional customer experiences tailored to individual needs, resulting in heightened customer satisfaction with score 100 by more than 30 client feedback
Prepared daily report on sales, replenishment and inventory, providing valuable insight to Retail manager of Fendi SEAA.
Public Relation Executive
Act of assembly
08.2020 - 08.2022
Worked as marketing and public relating advisor for Clients involving LVMH and KERING groups such as Saint Laurent, Fred, Hugo Boss, Vera Wang, etc
Cooperating with media magazines, celebrity teams and social media platforms to increase exposure of brands, thus gained many styling motivations
Also, social media followers of brand official account have increased significantly by 130% after taking charge.
Sales Associate
Coach
09.2016 - 09.2018
Helped with store operation, warehouse management and customer maintenance
During 2016 and 2017 Christmas, store reached 250% of the target, ranking 2nd and 1st in China.
Education
Master of Science - Marketing
Durham University
Durham, United Kingdom
01.2021
Bachelor of Science - Psychology
Wuhan University
Wuhan, China
06.2017
Additional Information
• Programming in Office software such as PowerPoint, Word, Excel, SPSS, etc.
• From Taiwan, lived in China and U.K., fluent in Mandarin and English.