Parry Budhiraja
Summary
Dynamic and detail oriented banking professional with a proven record in customer service and compliance. Seeking to advance within the banking sector to secure a role that utilises current skills attained while providing opportunities for ongoing growth and development.
Overview
14
14
years of professional experience
Work History
Customer Advisor
National Australia Bank
12.2021 - Current
- Guided customers through product selection, offering tailored NAB products based on individual needs.
- Demonstrated strong time management skills by effectively handling multiple customer interactions simultaneously while maintaining a high level of service quality.
- Ensured compliance with the Banking Code of Practice and NAB's guidelines.
- Fostered strong team relationships, leading to improved branch efficiency and customer support.
Store Manager
Aldi
06.2011 - 12.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Bachelor of Business -
Royal Melbourne Institute of Technology
Melbourne, VIC12-2010
Skills
- Complaint handling
- CRM software
- Active learning
- Complaint resolution
- Attention to detail
- Team collaboration
- Problem resolution
- Relationship building
- Customer relations
- Interpersonal skills
Timeline
Customer Advisor
National Australia Bank
12.2021 - Current
Store Manager
Aldi
06.2011 - 12.2021
Bachelor of Business -
Royal Melbourne Institute of Technology
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