Summary
Overview
Work History
Education
Skills
Timeline
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Parteek Mediratta

Redbank Plains,QLD

Summary

Dynamic leader with a proven track record at Silly Sollys, enhancing store performance through strategic staff management and problem-solving. Excelled in technical support and teamwork, significantly improving operational efficiency. Skilled in customer service and computer applications, adept at mentoring teams to exceed sales targets.

Overview

5
5
years of professional experience

Work History

Support Manager

Silly Sollys
2024.01 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.

Supervisor

Silly Sollys
2021.08 - 2023.12
  • Oversaw daily operations of staff, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Monitored workflow to improve employee time management and increase productivity.
  • Achieved results by working with staff to meet established targets.

Stock Worker

The Reject Shop
2019.10 - 2021.08
  • Provided support to the sales floor by replenishing merchandise as it sold, enabling continuous availability for customers.
  • Provided backup support to other departments as needed, demonstrating flexibility and teamwork in a fast-paced retail environment.
  • Collaborated with team members to manage high volumes of incoming shipments and restock items efficiently.

Education

High School Diploma -

St Peter Claver College
Riverview, QLD
12.2021

Skills

Technical support expertise

Teamwork and Collaboration

Problem-Solving

Staff Management

Training and mentoring

Customer service expertise

Customer Service

Staff Training

Computer Skills

Timeline

Support Manager

Silly Sollys
2024.01 - Current

Supervisor

Silly Sollys
2021.08 - 2023.12

Stock Worker

The Reject Shop
2019.10 - 2021.08

High School Diploma -

St Peter Claver College
Parteek Mediratta