Parth Madaan
Melbourne
Summary
To contribute within a respected organisation in a client success, operations, account management, or business development capacity where strategic thinking, relationship management, and execution excellence are valued.
Polished client-facing professional with demonstrated experience across account management, business development, operations leadership, and digital marketing environments. Recognised for building trusted relationships, leading teams, coordinating high-volume workflows, and supporting commercial growth. Combines strong communication skills with a results-focused mindset and a high standard of professionalism.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Relocation Sabbatical
Melbourne
09.2024 - 03.2026
- Strategic career pause to relocate internationally, establish professional networks, and prepare for the next executive opportunity.
Business Development Manager
23 Digital
Melbourne
09.2021 - 08.2024
- Managed key client relationships while ensuring premium service delivery across multiple accounts.
- Acted as liaison between operational teams and leadership to streamline communication and execution.
- Supported revenue growth through lead conversion, upselling opportunities, and account retention.
- Oversaw campaign coordination within digital marketing and SEO service lines.
Call Centre Team Lead
Supple Digital
Melbourne
01.2021 - 08.2021
- Directed team performance, coaching staff to exceed KPIs and maintain service excellence.
- Earned internal promotion through outstanding leadership and commercial performance.
Lead Generation Specialist
Supple Digital
Melbourne
05.2020 - 12.2020
- Executed targeted outreach campaigns, generating qualified appointments and pipeline opportunities.
- Maintained disciplined CRM processes and supported broader business development goals.
Education
Commerce Graduate - Human Resources & Marketing
Deakin University
Burwood, VIC 02.2018 - 10.2020
Skills
- Account Management
- Efficient & Effective Communication
- Business Growth
- Operations Management
- Project Coordination
- Team Leadership
- Sales Strategy
- Lead Generation
- Process Improvement
- Client Retention
- Problem Resolution
Personal Information
Date of Birth: 09/16/99
Professional References
- Ruchir Parekh, Owner, 23 Digital, +61 433 680 916
- Mits Vankar, Owner, Optweb, +61 433 246 100
Working Rights/Status
Full-Time Working Rights (Permanent Resident)
Timeline
Relocation Sabbatical
09.2024 - 03.2026
Business Development Manager
23 Digital
09.2021 - 08.2024
Call Centre Team Lead
Supple Digital
01.2021 - 08.2021
Lead Generation Specialist
Supple Digital
05.2020 - 12.2020
Commerce Graduate - Human Resources & Marketing
Deakin University
02.2018 - 10.2020