Parth Patel
Truganina,VIC
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Save Energy Now
02.2023 - Current
- Provide exceptional customer service to clients inquiring about energy-saving solutions
- Assist customers in understanding various energy-saving products and their benefits
- Handle inquiries via phone, email, and in-person meetings
- Maintain detailed records of customer interactions and transactions
- Collaborate with the sales team to optimize customer satisfaction and resolve issues promptly
Receptionist
Mahi Visa Services
06.2022 - 02.2023
- Greeting Clients, visitors and students
- Coordinate and manage appointments
- Assist in preparing and organizing documents & communicate with clients to follow up on visa applications and process
- Respond promptly and proficiently to client inquiries
- Maintain the reception area, ensuring it is clean and organized
Education
Master of Business Analytics -
Kaplan Business School
11.2023
Skills
- Customer Service
- Communication
- Attention to Detail
- Time Management & Teamwork
- Conflict Resolution
- Upselling & Sales Closing
- Account Updating
- Data Collection & Entry
- Inbound and Outbound Calling
- Retail Marketing
- Microsoft Excel
- Administrative Support
- Computer Proficiency
- Proficient in graphic design and web design
- Knowledgeable in Shopify platform for e-commerce website development and design
Availability
Available to start immediately. Part-time including weekdays, weekends, and public holidays. Day-Afternoon, availability to work a rotating roster.
References
Pratik: 0416184150
Languages
English
Native or Bilingual
Gujarati
Native or Bilingual
Marathi
Full Professional
Hindi
Native or Bilingual
Timeline
Customer Service Representative
Save Energy Now
02.2023 - Current
Receptionist
Mahi Visa Services
06.2022 - 02.2023
Master of Business Analytics -
Kaplan Business School
Similar Profiles
Parth PatelParth Patel
Customer Service Representative at Save Energy NowCustomer Service Representative at Save Energy Now
Ahmed MohammedAhmed Mohammed
Energy Efficiency Advisor Team Leader at Save Energy NowEnergy Efficiency Advisor Team Leader at Save Energy Now
SALMAN SALEEM AHMEDSALMAN SALEEM AHMED
Energy Efficiency Advisor Team Leader at Save Energy NowEnergy Efficiency Advisor Team Leader at Save Energy Now
Nicole WongNicole Wong
Marketing and Events Coordinator at E.I.G. Developments Pty LtdMarketing and Events Coordinator at E.I.G. Developments Pty Ltd
Parneet KaurParneet Kaur
Front Desk Receptionist at QuestFront Desk Receptionist at Quest