Summary
Overview
Work History
Education
Skills
Certification
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Disclaimer
Timeline
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Parth Patel

Hammond park,Australia

Summary

Dedicated and detail-oriented pharmacist with 1 year of experience in India, skilled in dispensing, patient counselling, and medication management. Currently preparing for the OPRA exam and sitting in November for Progress to Australia toward registration, while aiming to contribute to a pharmacy retail environment long-term. Holds full working rights in Australia and is eager to support community health through safe and efficient pharmacy services while continuing to develop professional skills within the Australian pharmacy system.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Telstra
07.2025 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Receiving Associate

Environmental Water Solutions
06.2025 - Current
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
  • Organised storage areas to optimise materials movements and minimise labour hours.
  • Maintained a clean and organised receiving area for optimised workflow and reduced clutter or obstructions.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Pharmacist

Medkart PVT LTD
07.2024 - 03.2025
  • Company Overview: Pharmacy Store
  • Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
  • Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
  • Educated patients about possible drug interactions and gave special administration instructions.
  • Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
  • Improved patient outcomes by providing comprehensive medication therapy management and counseling.
  • Conducted regular audits of the pharmacy's controlled substances inventory, ensuring accurate recordkeeping and preventing diversion or theft.
  • Pharmacy Store

Medical Representative

Sun Pharmaceutical Industries
09.2023 - 07.2024
  • Company Overview: Sun Pharmaceutical Industries
  • Established strong relationships with healthcare professional, resulting in increased trust and credibility for the Organisation.
  • Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
  • Assisted physicians with patient education efforts, providing resources and support as needed.
  • Collaborated with sales team to develop targeted marketing strategies that boosted overall revenue growth.
  • Regularly exceeded sales targets by establishing rapport with new clients while maintaining long-lasting relationships with existing ones.
  • Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
  • Sun Pharmaceutical Industries

Education

Bachelor Of Pharmacy - Pharmacy

Gujarat Technological University
06.2024

Skills

  • Customer service
  • Communication skills
  • Drug inventory management
  • Medication dispensing
  • Patient counseling
  • Maintaining records
  • Sales skills
  • Dispensing medications
  • Educating patients
  • Pharmacy inventory and recordkeeping
  • Prescription filling

Certification

Registered Pharmacist

<Enter your own>

  • Visa Status: Full time Visa Subclass 485
  • ID Type: Registered No
  • ID Number: G91337
  • Work Permit: Full time Visa Subclass 485

Disclaimer

I hereby declare that the information provided above is true and correct to the best of my knowledge and belief.

Timeline

Customer Service Representative

Telstra
07.2025 - Current

Receiving Associate

Environmental Water Solutions
06.2025 - Current

Pharmacist

Medkart PVT LTD
07.2024 - 03.2025

Medical Representative

Sun Pharmaceutical Industries
09.2023 - 07.2024

Bachelor Of Pharmacy - Pharmacy

Gujarat Technological University

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Parth Patel