Microsoft Office Suite
Parth Patel
Operations Manager
2 Noel Way Tarneit,VIC
Summary
Seasoned Operations Manager and talented leader with 7 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
11
11
years of professional experience
9
9
years of post-secondary education
4
4
Languages
Work History
Operations Manager
K8 Building Tech Pty Ltd
06.2022 - Current
- Devised processes to boost long-term business success and increase profit levels.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Negotiated contracts with suppliers and subcontractors to confirm fair pricing and quality service.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Assistant Operations Manager
PIRMAX Pty Ltd
08.2018 - 06.2022
- Supervised operations team to support operational
excellence and excellent customer service. - Developed and initiated projects, managed costs, and monitored operational performance.
- Tracked contracts for management and issued regular
tracking reports covering current status and upcoming
milestones. - Input, analyzed and reported on data covering all aspects of procurement operations. Set up and negotiated contracts to obtain favorable pricing and delivery structures.
- Established positive and effective communication
among unit staff and organization leadership, reducing
miscommunications and missed deadlines. - Supported top-level decision-making and strategy
planning, forging productive relationships with top
leaders and serving as key advocate for various
personnel issues. - Wrote and shared Operational and Costing reports to
help senior leadership make effective business decisions
and plans.
Restaurant Shift Supervisor
Randhawa's Group Of Companies
03.2016 - 05.2018
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Received and processed stock into inventory management system.
- Drove operational improvements which resulted in savings and improved profit margins.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
ASSISTANT SITE MANAGER
PATSONS Construction Company,
Mumbai, India
07.2014 - 08.2015
- Facilitated effective communication between site teams, design professionals, and stakeholders to maintain a cohesive approach throughout project execution.
- Improved workflow efficiency by creating comprehensive schedules that outlined all necessary tasks, deadlines, and responsible parties involved in each step of the process.
- Responsible for concrete estimation, site coordination, and quantity take-offs for a variety of residential and commercial projects
Education
Masters of Construction Practice - Construction Project Management
Bond University
Robina, QLD 09.2015 - 10.2017
Masters of Project Management - Construction Project Management
Bond University
Robina, QLD 09.2015 - 10.2017
Bachelor of Engineering - Civil Engineering
Gujarat Technological University
Gujarat, India 08.2010 - 05.2015
Skills
Operations management
Software
Monday Project Management
MYOB
Microsoft Project
Timeline
Operations Manager
K8 Building Tech Pty Ltd
06.2022 - Current
Assistant Operations Manager
PIRMAX Pty Ltd
08.2018 - 06.2022
Restaurant Shift Supervisor
Randhawa's Group Of Companies
03.2016 - 05.2018
Masters of Construction Practice - Construction Project Management
Bond University
09.2015 - 10.2017
Masters of Project Management - Construction Project Management
Bond University
09.2015 - 10.2017
ASSISTANT SITE MANAGER
PATSONS Construction Company,
07.2014 - 08.2015
Bachelor of Engineering - Civil Engineering
Gujarat Technological University
08.2010 - 05.2015
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