Cricket, watching Movies, Driving sports cars
Parth Pathak
Kellyville,NSW
Summary
Customer-focused professional with successful 22-year career in IT/Telecom sector. Dynamic successful applying 6 key and Communication in busy business environment. Manged multi million projects with C-level reportings.
Overview
22
22
years of professional experience
4
4
Certificate
Work History
Senior Program Manager
Accenture
Kellyville, NSW
04.2021 - Current
- Identified system needs and designed processes to support business requirements.
- Managing team size of 70 internal stake holders and interacting with program level with client for E2E telco and software program delivery
- Collaborated with development teams, internal customers and product line management to verify delivery of desired quality requirements to distributors.
- Engaged with customers, partners and constituent groups to create positive, trusting and professional relationships.
- Mentored and led new employees to enhance project delivery.
- Maintained open communication by presenting regular updates on project status to customers.
- Recruited more than 40 people and oversaw personnel to achieve performance and quality targets.
- Delivered forecast vs actual cost for 4 consecutive quarters during project lifecycle.
- Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.
- Managing decent budget that has been allocated for project business investment as well as update progress at steering , business sponsor, at clients CTO level stakeholders and decision makers.
- Automotive and IT program management with SDLC and Agile methodology
- Program managed for JIRA and Product development for Automotive projects
- Generate leads for business with customer relations ships and converted actual business from existing scope of work
- Open source app based software samples big data project to measure customer experience for industry X.
Senior Manager, Projects
Nokia Solution & Networks
Sydney, NSW
06.2017 - 03.2021
- Managed large-scale telecom performance projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Supervised and directed radio engineers to keep projects on-track and tasks prioritized.
- Managed multiple, large-scale projects across large 2 cities of Australia.
- Developed and implemented strategic optimization and resource plans to drive organization quality, profit and performance objectives.
- Drive end-to end process improvements and establish clear pathways to achieve improved customer and business outcomes.
- Successfully delivered NB-IOT project before schedule and under budget in Dec 2019 under budget with 25 percent gross margin.
- Project management of $1mn program of work, involving over 7 local resources and 10 Overseas resources across 3 work streams.
- Tool is Java and SQL based with lot of IT hardware support. Recruited offshore Software Architecture and developers for delivery of project.
Management of multiple external vendors and skill groups collate impact assessments and present to business. - Ensure end- to-end solution and related dependencies are agreed upon by all SMEs.
- Update and consolidation of Project plan, Schedule and progress reports to PMO team on regular basis.
- Migration of close to 250,000 price catalogue records onto new Data base.
- Execution of over 150 test cases with near zero defect status at go live
Planning to Roll out of training modules across Organization. 50+ staff.
Transformation Manager
Nokia Solution & Networks
Sydney, NSW
04.2016 - 05.2017
- Established team priorities, maintained schedules and monitored performance.
- Managed more than 30 stake holders from different business objects
- Designed managed service program business efficiency via automation transformation
- Process development of charging change system
- Project resources level of efforts vs actual work transformation
- Operations project efficiency tools development like sales forces. NDPS, NDIS etc.
- With transformation profitability improved by 20 percent
- Process development mitigated 10 waste process and turn around improved by 1 business day.
NPO Project Manager
Nokia Solution & Networks
Sydney, NSW
12.2015 - 03.2016
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Managed Technical delivery of latest 5G Hardware and making sure property testing in Client’s LAB before going to field.
- Delivery of Automated Bill of Quantity tool to improve current Microsoft xl based manual Purchase order and tracking system. This will give business more reliable tracking and automated system to improve efficiency and accuracy of Telecom Infrastructure deployment.
- Completed 3G/4G/5G latest version of SW in 2020 and achieved 100 percent target for SW delivery as per Roadmap and commitment to Client with operational acceptance.
Deputy General Manager
Reliance Jio Infocomm
Ahmedabad, Gujarat
07.2014 - 11.2015
- Facilitate stakeholder's prioritization of projects. Work closely with CTO, CEO, Operations team for program delivery.
- 65 stakeholders were reporting to achieve target outcome for network and automation part of business.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Managed two project streams of work with 5 different projects within portfolio budget up to $23.1 mil
- Reviewed performance results to target and take corrective measures with authorization and escalation.
- Informed CTO of unusual matters of significance and launched corrective action plan.
- Projected favorable image of company to promote objectives and enhance public recognition.
- Maintained qualified staff and communicated areas of accountability and expected performance.
- Applied creative reasoning and logic to resolve complex and specialized managerial issues and develop sound solutions.
Senior Project Specialist
Optus Telecommunications
Sydney, NSW
02.2012 - 05.2014
- Maintained open communication by presenting regular updates on automation project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Tracked special 2G project and team member performance closely to quickly intervene in mistakes or delays.
- Reported regularly to managers on project status, progress and technical problems.
- Managed different stake holders within country for special network performance and IT projects development.
Senior Manager, Projects
Aircel Cellular
Ahmedbabd, Gujarat
05.2011 - 01.2012
- Looking mainly Change management part. Set up change management process. Managed change requests and variations for Connect Radio project. Project is to Optimize 2G BSS OSS Radio Network and Vendor Management. 2.5 Cr project for finance handling with 15% profit margin commitment
- Conduct change control board meetings and drive changes through defined change life cycle. Coordinated with various stakeholders in organization, various third-party vendors and NTA (Network Ticketing Authority).
- Managed Project Gujarat to target State Network roll out and Performance #1 across Nation.
- Recommended and Implemented Project for automated Network performance tool results in efficient work.
- Managed ZTE vendor for Managed Service KPIs (Mainly Network Operations Up time)
Technical Project Lead
Nokia Siemens Networks
Ahmedbad, Gujarat
08.2007 - 05.2011
- Maintained related hardware in good working order.
- Managed more than 100 sites software delivery
- Network security roll out for 10 nodes
- Presented category insights and new item recommendations to major retailers and led teams in developing marketing, pricing, product and sales strategies.
- Closely collaborated with project members to identify and quickly address problems.
- Maintained project schedules by managing timelines and making proactive adjustments.
- Supported for RFP discussion for operator and Reliance MS business to Sales team.
- Technical KPI negotiation with Operator for MS contract renews Create data flow diagram, created business case to re-engineer some applications and discard obsolete interfaces. This was then approved by customer
Senior Engineer
Reliance Infocomm
Ahmedabad, Gujarat
07.2003 - 08.2007
- Radio Performance and Optimization of clusters.
- Drive Test & Optimization. Complete use of AGILENT E6474 for drive test & ACTIX Analyzer for Post processing. Providing indoor solutions for corporate customers.
- Cell parameters monitoring, tuning & benchmarking for Radio Network Quality Assurance. IBS inventory & monthly repeater requirements co-ordination with NNOC team. Performance monitoring of FSR/OR. TEC co- ordination for coverage & service quality audits.
- Performed software roll out for ciphering security
- Established testing methodologies for new software roll out.
Education
MBA - Communications
JRN University
Rajasthan India07.2007
Bechelor of Electronics & IT Communication - IT & Communications
Gujarat University
India06.2003
Skills
- Leadership
- Business Management
- Cost & Risk Management
- Stakeholder Communications
- C level reporting
- Agile
- Service and Operational excellence
Certification
PMP Certified PMP Number: 2868820
Certified PRINCE2 GR633077801PP
Certificate IV in Finance
Diploma in fiance
Timeline
Senior Program Manager
Accenture
04.2021 - Current
Senior Manager, Projects
Nokia Solution & Networks
06.2017 - 03.2021
Transformation Manager
Nokia Solution & Networks
04.2016 - 05.2017
NPO Project Manager
Nokia Solution & Networks
12.2015 - 03.2016
Deputy General Manager
Reliance Jio Infocomm
07.2014 - 11.2015
Senior Project Specialist
Optus Telecommunications
02.2012 - 05.2014
Senior Manager, Projects
Aircel Cellular
05.2011 - 01.2012
Technical Project Lead
Nokia Siemens Networks
08.2007 - 05.2011
Senior Engineer
Reliance Infocomm
07.2003 - 08.2007
MBA - Communications
JRN University
Bechelor of Electronics & IT Communication - IT & Communications
Gujarat University
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of 80 staff members.
Interests
Quote
Reality is nothing but a collective hunch.
Lily Tomlin and Jane Wagner
Languages
English
Advanced (C1)
Hindi
Upper intermediate (B2)
Software
MS office
MS Projects
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