Parthvi Patel
Clyde North,VIC
Summary
Results-driven Store Manager with expertise in customer relations, sales, and inventory management. Proven track record of enhancing store operations, driving sales growth, and minimizing costs. Achievements include exceeding sales targets and optimizing budgets to meet organizational goals.
Overview
5
5
years of professional experience
Work History
Store Manager / Console Operator
Ampol Tremont Fuel Station
VIC
02.2022 - Current
- Managed daily retail operations, including opening/closing procedures, cash handling, and shift scheduling for a team of X staff.
- Conducted inventory reconciliation, order placement, and stock control to minimize variance.
- Trained and supervised staff on POS systems and customer service standards.
- Resolved customer inquiries and complaints efficiently, improving satisfaction.
- Implemented upselling strategies and promotions, driving growth in station retail sales by approximately. 10% over year.
Console Operator
Pearl Energy Fuel Station
VIC
02.2020 - 01.2022
- Operated checkout systems accurately, processed payments, and reconciled float.
- Ensured fuel and retail stock levels were maintained and rotated to comply with expiry requirements.
- Supported merchandising, and maintained store presentation standards.
- Assisted in daily cleaning, trolley collection, and WHS tasks to maintain safety.
Education
Bachelor of Science - Civil Engineering
Saffrony Institute of Technology
Gujarat India11-2018
Skills
- Exceptional customer service and communication
- inventory control & stock replenishment
- Visual merchandising and product display
- Cash handling, POS operation, and reconciliation
- Team leadership and staff training
- Reports, rostering, and administrative coordination
- WHS compliance and safe workplace practices
References
available upon request
Accomplishments
- Led a team at Ampol Tremont to achieve an 11% reduction in stock shrinkage through improved processes
- Maintained a 99% cash reconciliation accuracy over 12+ months
- Recognized by management for consistent customer service excellence and reliability
References
References available upon request.
Why I'll Be a Great Fit for Woolworths
- Based on the Woolworths role description, a Store Team Member is expected to:
- Support sales, customer experience, merchandising, and stock management.
- Be flexible, reliable, and positively represent Woolworths in the community.
- My background directly aligns with these expectations:
- Retail leadership & team experience (Ampol manager role)
- Strong customer-first mindset and adaptability
- Experience in stock replenishment, merchandising, and operational compliance
Timeline
Store Manager / Console Operator
Ampol Tremont Fuel Station
02.2022 - Current
Console Operator
Pearl Energy Fuel Station
02.2020 - 01.2022
Bachelor of Science - Civil Engineering
Saffrony Institute of Technology
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