Summary
Overview
Work History
Education
Skills
Certification
Timeline
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PARUL

Rockdale,NSW

Summary

Accomplished Assistant Pharmacy Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and pharmacy services for optimized customer service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Manager

Priceline Pharmacy
06.2022 - Current
  • Developed policies and procedures for maintenance of smooth day-to-day operations of pharmacy department.
  • Created and modified weekly schedules for staff.
  • Communicated with patients, ensuring that medical information was kept private.
  • Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
  • Ordered all pharmacy supplies and kept check on inventory levels and optimized inventory organization and upkeep procedures.
  • Promoted pharmacy services to patients and medical providers and implemented new customer service policies to maximize satisfaction and loyalty.
  • Counselled patients on proper use of over-the-counter medications and explained potential side effects.
  • Supervised team of 20-25 pharmacy technicians and collaborated with store manager to maintain daily operations.
  • Kept prescription drugs and controlled substances safe and secure in pharmacy.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.

Pharmacy Assistant Level 2

Priceline Pharmacy
04.2021 - 03.2022
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Merchandised over-the-counter goods and rotated stock.
  • Received incoming supplies and stocked in correct locations.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Supported operations with filing, copying and faxing.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Updated computer system with current customer, payment and inventory information.
  • Operated cash register and other front counter tasks to facilitate daily operations.

Pharmacy Assistant Level 1

Chemist Warehouse
02.2020 - 04.2021
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Merchandised over-the-counter goods and rotated stock.
  • Received incoming supplies and stocked in correct locations.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Operated cash register and other front counter tasks to facilitate daily operations.

Education

Master of Science - Biochemistry

Amity University
Haryana, India
07.2017

Bachelor of Science - Life Science

Univerity of Delhi
Delhi, India
06.2015

Skills

  • Health and Safety Regulations
  • Coordinate Events and Sales activities
  • Employee Performance Evaluations
  • Staff Supervision and Development
  • Customer Relationship Management
  • Order Supplies and Inventory management
  • Information Confidentiality
  • Assist Customers and conflict resolution
  • Hiring and Training
  • Retail Space Planning and Merchandising

Certification

S2/ S3 certification for supporting supply of schedule 2 and schedule 3 medication

Timeline

Assistant Manager

Priceline Pharmacy
06.2022 - Current

Pharmacy Assistant Level 2

Priceline Pharmacy
04.2021 - 03.2022

Pharmacy Assistant Level 1

Chemist Warehouse
02.2020 - 04.2021

Master of Science - Biochemistry

Amity University

Bachelor of Science - Life Science

Univerity of Delhi
PARUL