PARUL ANAND
Sydney,NSW
Summary
Looking forward to obtain progressive and challenging position, where I can use as well as enhance expertise to achieve organizational goals. Motivated Social Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients and advance change for communities in need.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
BLAXLAND COUNTRY MARKET (INDERJIT SINGH)
Sydney, NSW
08.2023 - Current
- Assisted with stocking shelves when needed ensuring a seamless shopping experience.
- Provided exceptional customer service during checkout process.
- Adhered to social distancing protocols and wore mask or face shield.
- Managed cash drawer, balancing daily receipts and deposits.
- Answered phone calls to assist customers with questions and orders.
- Displayed strong telephone etiquette, effectively handling difficult calls.
CUSTOMER SERVICE IN GROCERY SHOP CHIPPENDALE SCOOP
SABRINA
REDFERN, NSW
12.2022 - 07.2024
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Provided after-sales support, ensuring customer satisfaction and retention.
- Replenished and arranged items to maintain appearance.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Master of Social Work - Social Work
EXCELSIA COLLEGE
Sydney, NSW03.2025
Bachelor's -
Rayat Bahra College of Education
Hoshiarpur, Punjab05.2015
Master's - Chemistry
Guru Nanak Dev University
Amritsar, Hoshiarpur, Punjab03.2012
Bachelor's - Medical
Shri Guru Har Rai Sahib College
Hoshiarpur, Punjab08.2010
Skills
- 1Certification 4 in disability services
- 2 Ability for critical reflection
- 3 Ability to serve for community
- 4 Ability to find coping strategies for oppressed people
- 5Client Coping Mechanisms
- 6Social Work Processes
Timeline
Customer Service Cashier
BLAXLAND COUNTRY MARKET (INDERJIT SINGH)
08.2023 - Current
CUSTOMER SERVICE IN GROCERY SHOP CHIPPENDALE SCOOP
SABRINA
12.2022 - 07.2024
Master of Social Work - Social Work
EXCELSIA COLLEGE
Bachelor's -
Rayat Bahra College of Education
Master's - Chemistry
Guru Nanak Dev University
Bachelor's - Medical
Shri Guru Har Rai Sahib College
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