Parul Mistry
Dubai,Burdubai
Summary
Proven Sales Representative at Tia Fashions, adept in customer relationship building and sales expertise, enhanced Kia Diamond Jewellery's product quality through innovative polishing techniques. Achieved significant sales revenue growth by leveraging interpersonal communication skills and a keen focus on customer service excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Representative
Tia Fashions
Burdubai
10.2021 - Current
- Increased sales revenue by identifying and targeting high-potential accounts.
- Developed strong rapport with customers and created positive impression of business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed efficient cash register operations.
- Used in-store system to locate inventory and place special orders for customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Diamond Polisher
Kia Diamond Jewellery
Panch Ratna, Mumbai
07.2013 - 07.2020
- Increased production efficiency with precise time management and organization of assigned tasks.
- Implemented innovative solutions for challenging shapes and sizes, producing unique pieces that delighted customers.
- Utilized advanced equipment and technology for precision cutting and polishing, elevating final product quality.
- Strengthened relationships with suppliers by maintaining open communication lines and promptly addressing any concerns or issues related to diamond materials received from them.
- Reduced wastage by carefully examining each rough stone''s potential before embarking on the polishing process.
- Performed thorough inspections at each stage of the polishing process, ensuring exceptional final results.
- Adhered to strict industry guidelines for ethical sourcing and responsible diamond processing practices.
- Enhanced diamond quality by skillfully polishing and shaping rough stones using specialized tools.
- Observed, assessed and documented clarity, color and other key features of diamonds and precious stones.
- Maintained daily stone inventory control systems and optimized security protocols to protect valuable products.
Education
Fashion & Jewellery Designing -
Femina Art Institute
Mumbai06.2011
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Sales expertise
- Upselling and Cross Selling
Certification
Communication and customer service experts
From Coursera - Online
Timeline
Sales Representative
Tia Fashions
10.2021 - Current
Diamond Polisher
Kia Diamond Jewellery
07.2013 - 07.2020
Fashion & Jewellery Designing -
Femina Art Institute