Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Personal Details
Timeline
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Parvathi Sirigireddy

Brisbane,QLD

Summary

Results-driven Technical Delivery Lead with over 12 years of experience in production support, application development coordination, and enterprise software delivery, primarily in the financial services sector. Proven expertise in leading cross-functional teams across onshore and offshore locations, managing large-scale digital transformation programs, and driving DevOps and cloud modernization. Currently enhancing skills in AWS, DevOps, and security practices. Seeking to contribute to Provenir as a Technical Project Manager, bringing agility, delivery excellence, and team empowerment to cutting-edge software solutions.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Principal Consultant

Wipro Technologies
02.2016 - Current
  • Technical Delivery Lead (Onsite) | Suncorp Bank, Brisbane
  • Jun 2022 – Present
  • Led technical delivery across production support and development teams for core financial platforms.
  • Delivered service improvement plans, boosting SLA adherence by 30%.
  • Spearheaded vulnerability remediation and implemented DevSecOps best practices.
  • Managed Java and Spring Boot upgrades and cloud onboarding activities.
  • Coordinated across DevOps, QA, and business stakeholders to ensure agile delivery and compliance.

Production Support Lead

Bank of Scotland
03.2016 - 05.2019
  • Managed live support for FLEXCUBE Retail and Universal Banking platforms.
  • Operational excellence in handling incident, problem, and releases and received multiple accolades from Customer.
  • Collaborated with release teams to ensure seamless deployment and issue resolution.
  • Supported End of the Year run and had a seamless delivery with all End of the year reports and statement generations.
  • Resolved 20 + recurring issues at product level in co-ordination with Product Engineering Team.

Technical Lead

Landbank Philippines
11.2014 - 01.2016
  • Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.
  • Led backend support and enhancements for digital banking applications with a team of 7 developers. Provided technical guidance for integrations and release planning.
  • Enhanced system performance with thorough code reviews, debugging, and optimization techniques.
  • Maintained close communication with clients throughout project life cycles for accurate progress reporting and prompt issue resolution.

Developer

Bank of Jordan
08.2013 - 10.2014
  • Customized and integrated FLEXCUBE Direct Banking with the Core Banking System.
  • Developed 2 new services end to end, from requirements gathering to PROD delivery.
  • Delivered change requests and supported UAT and post-live support for mobile and internet banking.
  • Trained users and rolled out mobile banking features aligned with site-specific requirements.
  • Adapted quickly to new technologies and programming languages, enhancing overall team productivity.
  • Worked closely with clients to gather requirements and translate them into technical specifications for implementation.

Education

Bachelor of Engineering (B.E.) - Computer Science

KORM College of Engineering, JNTU
Kadapa
01.2012

Skills

  • Production Support Excellence
  • Cloud (AWS – EC2, IAM, S3, CloudWatch)
  • DevOps Fundamentals & CI/CD Pipeline Automation
  • Vulnerability & Risk Management
  • Stakeholder Communication & Reporting
  • Java/Spring Boot Ecosystem Awareness
  • Technical Team Leadership & Coordination
  • Legacy System Modernization
  • Languages & Tools: Java, Spring Boot, FLEXCUBE, Shell Scripting
  • Monitoring: Splunk, CloudWatch
  • ITSM Tools: ServiceNow
  • Methodologies: Agile, ITIL

Accomplishments

  • Achieved 100% SLA Adherence with efficiency by creating an operational model for Support Team with continuous improvement driven environment.
  • Collaborated with team of 11 in the development of New Payments Platform Version 6.
  • Introduced knowledge articles for critical incidents resulted in quick turn-around time on triaging and resolving.
  • Created Dashboards and Critical Alerts on Splunk which helped to potential Priority 1 and 2 Incidents.

Certification

  • AWS Fundamentals (in progress)
  • DevOps Practices & CI/CD Pipelines (self-learning)
  • Security & Vulnerability Management (upskilling focus)

Personal Details

  • Languages: English, Telugu, Hindi

Timeline

Production Support Lead

Bank of Scotland
03.2016 - 05.2019

Principal Consultant

Wipro Technologies
02.2016 - Current

Technical Lead

Landbank Philippines
11.2014 - 01.2016

Developer

Bank of Jordan
08.2013 - 10.2014

Bachelor of Engineering (B.E.) - Computer Science

KORM College of Engineering, JNTU
Parvathi Sirigireddy