PARVEEN KUMAR
Guildford,NSW
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
6
6
years of professional experience
10
10
years of post-secondary education
Work History
Pharmacy Technician
NSW Health
Sydney, NSW
04.2020 - 08.2022
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Maintained proper drug storage procedures, registries and records for controlled drugs.
- Counted and labeled prescriptions with correct item and quantity.
- Prepared bills for clients and submitted required paperwork to insurance companies.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
Administrative Assistant
Anand Hospital
Radaur, Haryana
01.2004 - 07.2007
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
- Screened visitors and issued badges to maintain safety and security.
- Interacted with vendors to purchase and set up equipment and services.
- Set up conference rooms, technology and materials to facilitate meetings.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Managed relational database to store information for reference, reporting and analysis.
- Offered technical support and troubleshot issues to enhance office productivity.
- Scheduled office meetings and client appointments for staff teams.
Education
Associate of Arts - Hospitality Management Supervision
Carrick Institute of Education
Sydney, NSW 07.2007 - 10.2009
Associate of Science - Diploma of Pharmacy
Technical Education
Chandigarh 01.1999 - 02.2002
Pharmaceutical Science - Pharmacy
University of Newcastle
Callaghan, NSW 02.2018 - 06.2022
Skills
Administrative support
Scheduling
Customer Relations
Sorting and labeling
Staff Management
Technical Support
Timeline
Pharmacy Technician
NSW Health
04.2020 - 08.2022
Pharmaceutical Science - Pharmacy
University of Newcastle
02.2018 - 06.2022
Associate of Arts - Hospitality Management Supervision
Carrick Institute of Education
07.2007 - 10.2009
Administrative Assistant
Anand Hospital
01.2004 - 07.2007
Associate of Science - Diploma of Pharmacy
Technical Education
01.1999 - 02.2002