Summary
Overview
Work History
Education
Skills
Timeline
SoftwareEngineer

PARVEEN KUMAR

Guildford,NSW

Summary

Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.

Overview

6
6
years of professional experience
10
10
years of post-secondary education

Work History

Pharmacy Technician

NSW Health
Sydney, NSW
04.2020 - 08.2022
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Maintained proper drug storage procedures, registries and records for controlled drugs.
  • Counted and labeled prescriptions with correct item and quantity.
  • Prepared bills for clients and submitted required paperwork to insurance companies.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Liaised with other pharmacies to eliminate issues related to product expiration.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.

Administrative Assistant

Anand Hospital
Radaur, Haryana
01.2004 - 07.2007
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
  • Created detailed expense reports to facilitate reimbursement for business expenses incurred.
  • Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
  • Screened visitors and issued badges to maintain safety and security.
  • Interacted with vendors to purchase and set up equipment and services.
  • Set up conference rooms, technology and materials to facilitate meetings.
  • Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Managed relational database to store information for reference, reporting and analysis.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Scheduled office meetings and client appointments for staff teams.

Education

Associate of Arts - Hospitality Management Supervision

Carrick Institute of Education
Sydney, NSW
07.2007 - 10.2009

Associate of Science - Diploma of Pharmacy

Technical Education
Chandigarh
01.1999 - 02.2002

Pharmaceutical Science - Pharmacy

University of Newcastle
Callaghan, NSW
02.2018 - 06.2022

Skills

    Administrative support

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Timeline

Pharmacy Technician

NSW Health
04.2020 - 08.2022

Pharmaceutical Science - Pharmacy

University of Newcastle
02.2018 - 06.2022

Associate of Arts - Hospitality Management Supervision

Carrick Institute of Education
07.2007 - 10.2009

Administrative Assistant

Anand Hospital
01.2004 - 07.2007

Associate of Science - Diploma of Pharmacy

Technical Education
01.1999 - 02.2002

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PARVEEN KUMAR