Parveen Verma
Security Officer
Oran Park NSW,NSW
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Respond and act appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive, and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using a keen eye for detail. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
7
7
years of professional experience
1
1
Certification
4
4
Languages
Work History
Security Officer
Secom Security
01.2023 - Current
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Conducted pre-employment background checks on prospective hires as part of the organization''s commitment to maintaining a secure workforce environment.
- Supported event planning teams by providing input on necessary security arrangements during special functions or high-profile meetings.
- Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.
Security Officer
Coles
01.2017 - Current
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
APS3 Officer
Service Australia Centrelink
01.2022 - 01.2023
- Improved overall department efficiency by streamlining processes and implementing new policies.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Increased employee satisfaction with constructive performance evaluations and targeted feedback.
- Boosted team morale through recognition programs, resulting in higher productivity levels.
Security Officer
Secom Security, Centrelink, Service NSW
04.2020 - 01.2022
- Provided protection for office physical assets
- Escorted office property during transportation in and out of the Building
- Screened visitors before entering the office for the safety
- Monitored vehicles entering office premises
- Ensured all employees follow security policies
- Responded to fire and safety hazards promptly
- Addressed queries from customers and guide them to the correct officer.
Benkins Migration Services
05.2019 - 04.2020
Westpac Bank
01.2017 - 04.2019
- Worked on a variety of retail sites and security team to implement security guidelines
- Quickly learned site protocols and enforced rules
- Knew all locations thoroughly, keeping weak spots in coverage and likely targets a priority during CCTV surveillance and patrols
- Observed CCTV system for any suspicious personnel or activity
- Coordinated with cross-functional teams to support security services
- Adapted easily to changing circumstances, policies, and conditions.
Education
Skills
- As a Security Officer, I am responsible for the delivery of excellent Customer service to all external and internal customers I am also responsible for the provision of accurate and efficient secretarial, clerical, reception, records, administration, and backfilling support
- Threat Management
- Achievements
- Correctly identified and confiscated prohibited items on many occasions
- Developed greater skill in identifying potential troublemakers and de-escalating potentially volatile situations
- CCTV Monitoring
- Document Management
Certification
- Australian Citizen
- Australian HR Driving Licence
- Covid Three Vaccine Done
- NSW Bus Driver Authority
- Current Security Licence – Class 1ACE
- Competency Card – Liquor and Gaming
- White Card
- First Aid
- Cert 3 Community Service
- Covid Vaccine Digital Certificate
- Own Transport
Key Duties
- Deliver high-quality services to providers and members of the public primarily via telephone with components of claim and inquiry processing
- Work within a framework of legislation, established principles, work practices, and procedures in accordance with business objectives
- An ability to work in a team environment
- High-level customer service skills
- High-level communication skills
- An ability to use technology and learn new ICT systems
- Adaptability, including the ability to quickly adopt new work practices or skills
- An ability to research information and make sound decisions using good judgment
- A commitment to ongoing self-improvement and development.
Work Experience Details
- Worked on a variety of retail sites and security team to implement security guidelines
- Quickly learned site protocols and enforced rules
- Knew all locations thoroughly, keeping weak spots in coverage and likely targets a priority during CCTV surveillance and patrols
- Observed CCTV system for any suspicious personnel or activity.
- Coordinated with cross-functional teams to support security services.
- Adapted easily to changing circumstances, policies, and conditions
- Provided protection for office physical assets
- Escorted office property during transportation in and out of the Building
- Screened visitors before entering the office for the safety
- Monitored vehicles entering office premises
- Ensured all employees follow security policies
- Responded to fire and safety hazards promptly
- Addressed queries from customers and guide them to the correct officer
References
- Mr Izaz Tanoli, Security Officer, Westpac Bank, tanoli61@hotmail.com, 0424 616 786
- Mr Himanshu Kumar, Trainer/Asser, AHMI College Parramatta, Himanshusyd92gmail.com, 0450 327 001
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Full Professional
Timeline
Security Officer
Secom Security
01.2023 - Current
APS3 Officer
Service Australia Centrelink
01.2022 - 01.2023
Security Officer
Secom Security, Centrelink, Service NSW
04.2020 - 01.2022
Benkins Migration Services
05.2019 - 04.2020
Security Officer
Coles
01.2017 - Current
Westpac Bank
01.2017 - 04.2019
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