Sharon Vandhana Kumar
Wollert
Summary
Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Overview
10
10
years of professional experience
Work History
Housekeeping Room Attendant
Ibis Hamilton Tainui
11.2023 - 10.2024
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Housekeeping Room Attendant
Distinction Hamilton Hotel & Conference Centre
06.2023 - 10.2023
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Checkout operation
Pak n save Mill Street
01.2015 - 01.2019
- Mentored junior staff members in developing their skills as building maintenance professionals while fostering a collaborative work environment focused on continuous improvement efforts across all aspects of facility management operations.
- Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
- Organized meetings and events with meticulous attention to detail, resulting in smooth operations without disruptions or delays.
- Contributed to successful drilling operations by preparing accurate geological maps for operational use.
Education
Vunimono High School
Elementary Customer Service course -
Wintec
Te Wananga O Aotearoa
01.2012
Hamilton Fraser High School
11.2010
Skills
- Housekeeping
- Teamwork
- Housekeeping knowledge
- Cleaning techniques
- Room preparation
- Professional appearance
- Hospitality industry
- Safety awareness
- Safety procedures
- Work prioritization
- Sanitation practices
- Trash waste and removal
- Guest relations
Timeline
Housekeeping Room Attendant
Ibis Hamilton Tainui
11.2023 - 10.2024
Housekeeping Room Attendant
Distinction Hamilton Hotel & Conference Centre
06.2023 - 10.2023
Checkout operation
Pak n save Mill Street
01.2015 - 01.2019
Elementary Customer Service course -
Wintec
Te Wananga O Aotearoa
Hamilton Fraser High School
Vunimono High School
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