Accomplished Inventory, Planning and Warehouse Manager offering more than seven years history of running lean and efficient warehouse operation, logistics and inventory including monitoring end to end reconciliation to align the communication and smoothening the operations and warehousing. Expert in maintaining accurate records and inventory counts for thousands of SKUs. Innovator in new processes, technology adoption to maximize efficiency. Responsible Planning Manager with more than [Number] years of expertise developing top-notch skills in [Type of Skill] and [Type of Skill]. A true leader experienced in the [Type of Industry]. Ready to take on the challenges for [Name of Company] in an exciting new position.
Overview
9
9
years of professional experience
Work History
Inventory and Planning Manager
Linfox
Botany, NSW
11.2021 - Current
Point of contact for any inventory and planning related matters to run the warehouse C&HG storage efficiently
Analysing the production forecasts and container inbounds to improve the storage and resources efficiency
Inventory reconciliation from multiple storages and advise root cause analysis and track the performance analysis
Monitoring inventory auditing and ongoing planning for stock takes, also implementing changes to tackle down the challenges of discrepancies, and short shelf-life products
Liaising with multiple vendors for Woolworths, Coles and IGA/Metcash for any inventory related matters to such as best-selling products which helps to enhance the storage efficiency
Monitoring new product placements and storage allocations for the automated storage receival system and manual racking
KPI reporting, detailed reports on Inventory and liaised customers for flagging returned SKUs to improve the product quality
Preparing business continuity process during system/SAP outage for automated storage receival system as well as operationally 24/7
Planning and preparing reports such consolidations, stock take preparations and least selling products to increase the storage efficiency and capacity
Half yearly auditing with third party auditor for reconciling the inventory at site
Preparing reports to isolate or move the obsolete stock, best before dates monitoring etc and advising Kellogg’s for clearing or disposals
Preparing Stock Take process, testing, drafting, liaising with customers and suppliers
Monitoring new product set up and master data through SAP and liaising with customers to apply changes for all storage and transport related matters
Monitoring quality hold-report and liaising with Kellogg’s
Support operationally for process changes, testing, and liaising with IT service desks for any system errors/drops
Monitoring customized tools (Integrated Excel tool with SAP) to support operationally, and inventory related
Providing reports for all ad-hoc projects such as fulfillment of government and defense outbounds and value-added services
Processing customer credits and documenting
Assisting in ensuring agreed customer objectives and measures are met
Maintaining transparency and auditable inventory transaction processes and providing root cause analysis for discrepancies and outbound orders
Preparing reports PIFOT, DIFOT, Inventory forecasts, cycle counting, stock take ETC.
Inventory and Warehouse Manager
Williams Fashion Logistics
Punchbowl, NSW
01.2020 - 07.2021
Overseeing the warehousing and distribution daily basis activities such as container inbound and outbound locally and overseas for multiple customers such as Johnny Bigg, Total image Group, Caverley Shoes and Esther and Co
Prime contact for monitoring the warehouse management system for inventory and operations of multiple fashion customers, liaising internally and externally in order to control the variances and KPIs
Maintained and controlled accurate records of inventory by conducting regular audits which include stock transfers, cycle counts, replenishments and stock takes
Liaising with Brands about the workflows, inbound and outbound capacities on a weekly basis and providing quotes for additional working hours and weekends
Liaising with clients for the ongoing challenges such as KPI reports and objectives, DIFOT (goods delivered in full and on time), partial deliveries and product SKU discrepancies performances
Monitored Inbound and outbound KPIs operationally onsite and increased or decreased the resources to run the capacity and customer expectations efficiently
Oversaw inventory and distribution according to company guidelines, value added services and SLAs
Liaising with external and internal stakeholders in regard to ongoing issues and provide progress and performance analysis
Reconciling the EDIs/Purchase Orders for ecommerce, retail stores, multiple retailers such as David Jones, Iconic and Myer, also directing the issues to the supervisors
Directing the onsite supervisors to supervise a team of 35 people across several grades and team performance analysis
KPI management & reporting (operations dashboards, flag reports, STAR logs), resource allocations
Weekly reporting to general manager, advises correspondence & client performance dashboards, flag reports with the ongoing issues and contribution in P&L
Driven ongoing improvements and implemented higher management strategies to accommodate the upcoming customers or increased volume of the stock level into the warehouse i.e maintaining the storage and resources more efficiently
Oversaw and closely monitored the health and safety guidelines, training, and toolboxes for the warehouse.
Inventory and Planning Manager
Williams Fashion Logistics
Padstow, NSW
04.2018 - 01.2020
Overseeing multiple accounts and working diligently to meet and exceed performance goals & KPIs (inbound & outbound)
Communicating with clients via email, phone, online presentations, SharePoint and in-person meetings
Allocating staff to pick orders & monitoring progress, order / resource management
Developing productive & lasting relationships with clients and consulting closely to uncover needs, address inefficiencies, and tailor solutions
Achieving customer objectives, SLAs
Value added services, & customizing logistics & warehousing solutions for clients in a competitive & ever-changing market
KPI management & reporting (operations dashboards, flag reports, STAR logs), resource allocations
Streamlined operational efficiencies by developing customer service protocols and standards
Liaising with multiple stakeholders, internal & external, troubleshooting & escalating to resolve problems
Liaised internal stakeholders to improve customer service, inventory management, EDI trading, and cycle counting etc
Participated in warehouse management for the team of multiple supervisors.
Logistics Coordinator
Centrum Printing
Warwick Farm, NSW
04.2015 - 04.2018
Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion
Created plans and communicated deadlines to ensure projects were completed on time
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Conducted research, gathered information from multiple sources and presented results
Used critical thinking to break down problems, evaluate solutions and make decisions
Prepared a variety of different written communications, reports and documents to ensure smooth operations
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
MBA - Logistics & Supply Chain Management
Western Sydney University
09.2016
BBA - Business Management
GJU
06.2012
Skills
Organizational Requirements Monitoring
Interdepartmental Collaboration
Materials Monitoring
Verbal and Written Communication
3PL Warehouse Experience
Warehouse Safety
High Attention to details
Root-cause analysis
KPI Capacity Preparation and Management
Logistics and Supply Chain Management
Client Relationship Management
Time and Resource Management
Logistics and Resource Planning
Stock-take, cycle counting
Years’ Experience in SAP DWS, ERP & WMS
Advanced in MS Office (Excel, Powerpoint), Sharepoint