Parwinder Singh
Parramatta,NSW
Summary
To be part of a highly professional team, to be involved in greater challenges and more responsibilities where I could use my skills, abilities and earn job satisfaction as well as development to meet my personal and organizational goals.
Overview
2
2
years of professional experience
Work History
Crowed controller
Accor Stadium and Qudos Banks Arena
Security Screening
Sydney Airport
Control room operator and Rover
MSS in Westpac Parramatta Square
08.2023
Concierge
MSS Security
Sydney, NSW
01.2024 - 06.2024
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
Precinct officer and Mobile rover, Bar supervisor
Macquarie university with Wilson
05.2022 - 08.2023
Education
UCWE - Policing
Charles Sturt University
Port Macquarie, NSW12.2022
Skills
- Security Operations Experience and Superb Surveillance Skills
- Medical Emergency Response and Emergency Awareness
- Excellent interpersonal, communication and Negotiation skills
- Keen and fast learner and a good listener
- Available for extended periods of time
- Ability to work independently and as a team
- Can work in any situation and busy environment
- Can drive both car and motor bike
- Know three languages with good fluency and written skills (English, Punjabi / Urdu and Hindi)
Personal Qualifications
- Indian High Secondary Education (+2) in Humanities stream
- Diploma in (mechanical engineering / Autobody Repair)
- Certificate 2 in Security Operations for NSW security industry
- HLTAID011 Certificate (First Aid)
- Certificate of Responsible service of Alcohol (RSA)
- Certificate of UCWE
Languages
Punjabi
Native or Bilingual
Hindi
Full Professional
English
Native or Bilingual
Timeline
Concierge
MSS Security
01.2024 - 06.2024
Control room operator and Rover
MSS in Westpac Parramatta Square
08.2023
Precinct officer and Mobile rover, Bar supervisor
Macquarie university with Wilson
05.2022 - 08.2023
Crowed controller
Accor Stadium and Qudos Banks Arena
Security Screening
Sydney Airport
UCWE - Policing
Charles Sturt University