Professional Summary
Overview
Work History
Education
Skills
Languages
Reference
Timeline

Pasang Wangmo

Caring Society
LYONS,ACT
9
years of professional experience

Dynamic Support Worker with proven expertise at Caring Society, excelling in client engagement and emotional support. Skilled in documentation and recordkeeping, I effectively enhance client well-being while ensuring safety protocols. Recognized for exceptional problem-solving and relationship-building abilities, I consistently deliver high-quality care and service in fast-paced environments.

Work History

Support Worker

3 Years 6 Months
Caring Society | 12.2022 - Current

• Assisted clients with daily living activities and personal care needs.

• Communicated effectively with clients to understand their needs and preferences.

• Maintained accurate records of client progress and services provided.

• Implemented safety protocols to ensure a secure environment for clients.

• Provided emotional support and companionship to enhance client comfort levels.

• Engaged clients in social activities to promote interaction and well-being.

• Assisted clients with activities of daily living such as eating, dressing, and grooming.

• Transported clients to appointments, social events, and other activities as needed.

• Made beds, room tidy up, and sanitized surfaces to support activities of daily living.

• Lifted, moved and adjusted clients to ambulate individuals for diverse

needs.

Hospitality Worker

1 Year 4 Months
IRT Kangara Waters | 05.2022 - 09.2023

• Assisted clients with daily living activities and personal care needs.

• Communicated effectively with clients to understand their needs and preferences.

• Maintained accurate records of client progress and services provided.

• Implemented safety protocols to ensure a secure environment for clients.

• Provided emotional support and companionship to enhance client comfort levels.

• Engaged clients in social activities to promote interaction and well-being.

• Assisted clients with activities of daily living such as eating, dressing, and grooming.

• Transported clients to appointments, social events, and other activities as needed.

• Made beds, room tidy up, and sanitized surfaces to support activities of daily living.

• Lifted, moved and adjusted clients to ambulate individuals for diverse

needs.

Apartment Facility Cleaner

1 Year 10 Months
Inside Outside | 09.2021 - 07.2023

Followed Apartment Cleaning Checklist and completed all cleaning

tasks, on time.

Washed and disinfected floors and items of bathrooms and kitchens.

Moved and changed old furniture, upholstery, and carpets, as per

given instructions.

Vacuumed and shampooed all floor carpets with industrial vacuum

and shampooer.

Cleaned and organized pool furniture and area, as required.

Collected and disposed off debris from grounds, sidewalks, and

parking lots.

Restaurant (front Service)

1 Year 10 Months
MUGHAL MAHAL | 03.2017 - 01.2019

1. Dedicated to ensuring customer satisfaction by remaining accessible and friendly.

2. Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues, talent for quickly resolving issues prior to escalation.

3. Thorough knowledge of menu offerings, including gourmet food, spirits, and wine pairings.

4. Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders.

5. Success multitasking while remaining professional and courteous in fast-paced environments.

6. Prepare restaurant tables with special attention to sanitation and orderAttend to customers upon entrance

7. Present restaurant menus and help customers select food/beverages

8. Take and serve ordersAnswer questions or make recommendations for complementary products

9. Collaborate with other restaurant servers and kitchen/bar staff

10. Deal with complaints or problems with a positive attitudeIssue bills and accept payment.

Education

- Certificate III in Individual Support(Ageing)

Quest | Belconnen, ACT | 06.2022

- B.COM

Royal Thimphu College(RTC) Royal University | Thimphu, Bhutan | 2016

Yoezerling Higher Secondary School | Paro, Bhutan | 2012

Skills

Personal care assistant
Cleaning
Customer service
Problem-solving
Attention to detail
Conflict resolution
Team building
Teamwork
Time management abilities
Adaptability

Languages

Bhutanese
Native or Bilingual
Nepali
Full Professional
Hindi
Full Professional
English
Full Professional

Reference

IRT Kangara Waters(Hospitality Manager)

Email: Ysamdrup@irt.org.au

Phone no: 0481542921

2. Udit(Manager)

Caring Society

Email: udit@caringsociety.com.au

Contact No: 0498009393

Timeline

Support Worker

Caring Society
12.2022 - CurrentRead More

Hospitality Worker

IRT Kangara Waters
05.2022 - 09.2023Read More

Apartment Facility Cleaner

Inside Outside
09.2021 - 07.2023Read More

Restaurant (front Service)

MUGHAL MAHAL
03.2017 - 01.2019Read More

Quest

from Certificate III in Individual Support(Ageing)
Read More

Royal Thimphu College(RTC) Royal University

from B.COM
Read More

Yoezerling Higher Secondary School

Read More
Pasang Wangmo