Patrick O'Shannassy

• Worked with children of varying age, interest, skill, and developmental levels.
• Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
• Led groups of children safely through variety of camp activities.
• Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
• Interacted with both younger and older children, ages 6 through 16.
• Led classes in computer programming, video production, fishing, and various land sports
• Utilized my leadership abilities to successfully organize and lead different events and activities throughout the camp program.

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Built and maintained a strong client base comprising repeat high-value clients

Earned the rookie of the month award in recognition for exceeding expectations in morale, determination, and sales performance compared to approximately 20 other sales representatives.

Provided guidance to new reps by closing their deals, training them on effective sales techniques, and assisting in generating high-quality leads during times when the team leader was pre-occupied.

Overview:

• Excelled as the only underage worker at the pub, receiving praise from co-workers, customers, managers, and owner for my exceptional work ethic.
• I never missed a shift in all of my 14 months working here

Duties:

• Prepared tables by setting up linens, silverware and glasses
• Delivered meals to and from the kitchen
• Cleaned, organized, and arranged tables in various dining areas including the bistro, bar, and beer garden.
• Attended to customer needs and provided exceptional care
• Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.

• Grilled and deep fried a variety of foods
• Enforced proper sanitation practices to prevent spoiling or contamination of foods
• Replenished food items from inventory and rotated ingredients.
• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
• Prepared meals efficiently under time constraints for timely service during peak hours.

• Offered customer support by directing people to store locations/personnel
• Greeted incoming guests to assess needs and monitor behaviours for signs of suspicious activities
• Was the first and last line of defense for loss prevention, I directly saved around total $1000 in losses in my short period of time there
• Including negotiating a man out of stealing a $650 vacuum by myself in only my second week there, and was praised on the workplace app by managers from across Victoria for my efforts.
• Developed comprehensive knowledge of company products and services to effectively address customer inquiries.

• Removed finished products from machines and separated rejected items based on standard grading qualifications
• Involved in storing and organizing inputs
• Removed damaged or inferior materials to prepare products for packaging.
• Enhanced production efficiency by organizing labeling materials and maintaining a clean working environment.

• Regulated oven operations for cooking at correct temperatures
• Wrapped, dated and labeled food items in storage for safety and freshness
• Prepared food and served it to customers
• General maintenance tasks such as sweeping the floors, cleaning dishes, breaking boxes etc