Patel Mahi
Gables,NSW
Summary
Proficient in troubleshooting technical issues and delivering exceptional customer service in fast-paced IT support environments. Skilled in resolving software and hardware problems and providing clear guidance to users. Familiar with basic networking principles and common software troubleshooting techniques. Strong analytical thinker with a proactive attitude and passion for technology. Committed to continuous learning and contributing to team success and user satisfaction.
Overview
1
1
year of professional experience
Work History
Web Developer Intern
WebDevelopment
03.2021 - 09.2021
- Developed user interfaces with modern HTML5, and CSS3.
- Wrote custom HTML and JavaScript for existing websites.
- Developed interactive prototypes using HTML, CSS, JavaScript, and jQuery for client presentations and feedback sessions.
- Attended development programs to gain competencies and boost skills set.
Education
Bachelor in IT - Information Technology
Silver Oak University
Ahmedabad08-2021
Masters in Information Technology - Cyber Security
University of Technology Sydney
Sydney, NSW12-2023
Skills
Confidence
Attention to Detail
Scheduling
Incident Management
Software Repair
Device Installation
Strategic Thinking
Basic Networking Knowledge
Team Work
Software Configuration
Customer Service Skills
Time Management
Help Desk Support
Languages
English
Full Professional
Timeline
Web Developer Intern
WebDevelopment
03.2021 - 09.2021
Bachelor in IT - Information Technology
Silver Oak University
Masters in Information Technology - Cyber Security
University of Technology Sydney
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