Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Prabhjot Kaur

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Customer service position. Ready to help the team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a part-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

2
2
years of professional experience

Work History

DOSA HUT

Customer Service
07.2022 - Current
  • Managed a high volume of inbound calls while maintaining a professional demeanour under pressure.
  • Resolved customer complaints with empathy, resulting in improved satisfaction ratings.

KFC

Customer Service
04.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Developed customer service scorecards to measure customer service performance.
  • Provided outstanding customer service.
  • Improved customer service ratings and accurately solved problems using active listening and customer service skills.

Woolworth's

Crew Member
06.2022 - 11.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.

Education

Bachelor of information technology -

University of Canberra
ACT
03.2025

Higher Secondary School -

The Cambridge School, Dhuri
INDIA
2020

Secondary School -

The Guru Teg Bahadur Public School, Dhuri
INDIA
2018

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Strong customer service
  • Built a loyal customer base through outstanding service, knowledge, and personalized recommendations

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Panjabi
Native or Bilingual

Timeline

DOSA HUT

Customer Service
07.2022 - Current

Woolworth's

Crew Member
06.2022 - 11.2022

KFC

Customer Service
04.2022 - Current

Bachelor of information technology -

University of Canberra

Higher Secondary School -

The Cambridge School, Dhuri

Secondary School -

The Guru Teg Bahadur Public School, Dhuri
Prabhjot Kaur