Summary
Overview
Work History
Education
Skills
References
Certification
Listening to music, going for movies and walks in the park. visiting different places.
Timeline
Generic

Patience Ncube

Eaglemont,Vic

Summary

Qualified support worker with a passion for improving quality of life for the disadvantaged. I am experienced in various aspects of care from domestic duties to the implementation of care care plans and also personal care. I have a strong desire to make a positive difference in people's lives. I am a caring, compassionate and responsible individual with a strong commitment to providing quality care for people so that people can live with maximum dignity, comfort and independence. I want to help clients and develop their independent daily living skills in accordance with their individual care plan, promote, enhance and sustain the lives of people with disabilities and the elderly through patience, positive and sensitive care. Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized client care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Disability Support Worker

Villa Maria Catholic Homes
08.2019 - Current
  • Assisting clients with their daily living skills and maintaining their privacy and dignity
  • Assisting clients with their medication and their community activities
  • Documenting changes in their behaviours and reporting for any issues to the Team leader or nurse on duty
  • Encouraging positive behaviour using person centred approach
  • Engaging with clients in their choice of activities.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.

Support Worker

Enrich Living Service
06.2016 - 06.2018
  • To perform direct care duties for individual clients as specified in the Personal Care Profile including (but not limited to): Showering/bathing, Dressing/grooming, Toileting, Preparing meals
  • Encourage positive and socially appropriate behaviour, and effectively manage challenging behaviour
  • Providing companionship and support during daily activities
  • Providing transport to and from home and community based activities
  • Creating and maintaining an environment that empowers people with a disability
  • Performing various household tasks including cooking, cleaning, shopping and general services
  • Encouraging and supporting consumer participation in social and community activities
  • Keep up to date with consumer needs and progress, and maintain consumer files in accordance with organisational procedures
  • Reporting changes in consumer programs, needs and circumstances to Supervisor
  • Maintaining consumer privacy and confidentiality at all times
  • Working individually and as part of a team.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.

Personal Carer

Marron Nursing Home
03.2008 - 04.2011
  • Ensuring the residents privacy, dignity and respect is maintained at all times
  • Supporting and assisting residents with food and fluids as required to the care plan
  • Providing quality care and supporting tasks to clients as per care plans
  • Ensuring that documentation is completed as required by the policy and procedures of the organisation
  • Ensuring the quality of care and support is delivered to clients meets set standards
  • Ensuring that incidents/events are reported to Management as per policy
  • Ensuring that client information is confidential and secure at all times.

Education

Diploma in Business -

Martin College Brisbane
01.2008

Certificate IV in University Foundation Studies -

Queensland Institute Business Technology
01.2007

Diploma in Hotel Management -

Christian College
01.2005

Bachelor of Science - Bachelors of Social Work

Australian College of Applied Profession
Melbourne, VIC
03.2026

Skills

  • Progress Documentation
  • Incident Reports
  • Person Centred
  • Good Communication Skills
  • Time Management skills

References

  • Veronica Rusere, Registered Nurse, Marron Nursing Home, 040273912
  • Sam Chege, Team Leader, Villa Maria Catholic Homes, 0434812481

Certification

Cert in Disability

Diploma in Business

Currently studying Bachelors in Social work

Listening to music, going for movies and walks in the park. visiting different places.

I love exploring new places and trying different types of foods and meeting people in the community.

Timeline

Disability Support Worker

Villa Maria Catholic Homes
08.2019 - Current

Support Worker

Enrich Living Service
06.2016 - 06.2018

Personal Carer

Marron Nursing Home
03.2008 - 04.2011

Diploma in Business -

Martin College Brisbane

Certificate IV in University Foundation Studies -

Queensland Institute Business Technology

Diploma in Hotel Management -

Christian College

Bachelor of Science - Bachelors of Social Work

Australian College of Applied Profession

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Patience Ncube