Summary
Work History
Education
Skills
Timeline
Additional Information
Generic

PATRICIA ANDREA DURÁN MUÑOZ

Sydney,NSW

Summary

Commercial and operations professional with over 15 years of experience in client-facing, commercially driven environments. Proven background in managing commercial relationships, coordinating suppliers, controlling budgets, and ensuring operational delivery of complex services and projects. Strong ability to transfer skills across industries, with a consistent focus on client satisfaction, efficiency, and business continuity in fast-paced settings.

Work History

Shopfront & Fulfilment Dispatch Operator

Biltong To Go – Australia
  • Manage daily shopfront operations, ensuring effective customer service and order accuracy.
  • Coordinate fulfilment and dispatch processes, meeting delivery timelines and quality standards.
  • Handle client enquiries, order requirements, and service follow-up.
  • Support inventory control and stock movement coordination.
  • Operate within defined operational procedures to ensure business continuity and efficiency.

Commercial & Operations Roles (Progressive Responsibility)

Fábula Producciones – Chile
  • Managed commercial relationships with national and international clients, agencies, and brands.
  • Coordinated end-to-end delivery of commercial services, aligning budgets, timelines, suppliers, and operational resources.
  • Controlled project budgets, monitored costs, and supported financial decision-making.
  • Liaised with external suppliers and service providers, negotiating scopes, timelines, and deliverables.
  • Acted as key point of contact between clients and internal teams to ensure service expectations were met.
  • Supported planning and execution of multiple concurrent projects in high-pressure environments.
  • Ensured contractual and operational requirements were met across all stages of service delivery.

Commercial, Client and Operations Support Roles

Chile
  • Provided ongoing client-facing support across service-based environments.
  • Assisted in commercial coordination, scheduling, and operational follow-up.
  • Supported negotiation processes and service agreements with external partners.

Education

Advanced Diploma in Advertising

Universidad Autónoma De Chile
Chile
01-2004

Skills

  • Commercial operations coordination
  • Client and stakeholder management
  • Budget control and cost tracking
  • Supplier and vendor coordination
  • Contract and service delivery support
  • Operational planning and execution
  • Problem-solving in dynamic environments
  • Cross-functional team coordination
  • Stress tolerance
  • Time management
  • Attention to detail
  • Team collaboration

Timeline

Shopfront & Fulfilment Dispatch Operator

Biltong To Go – Australia

Commercial & Operations Roles (Progressive Responsibility)

Fábula Producciones – Chile

Commercial, Client and Operations Support Roles

Chile

Advanced Diploma in Advertising

Universidad Autónoma De Chile

Additional Information

  • Experience working with diverse stakeholders and multicultural teams.
  • Strong adaptability to new operational environments and regulatory frameworks.
  • Available for employer-sponsored employment arrangements.

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PATRICIA ANDREA DURÁN MUÑOZ