Patricia Arriaga
Melbourne,Australia
Summary
Motivated and realiable Dental Assistant with hands-on experience in chairside support and patient care. Proficient in assisting with diverse dental procedures while ensuring strict adherence to sterilization and infection control standards. Detail-oriented and well-organized, with a strong commitment to providing excellent patient service and supporting collaborative dental team environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Experienced Dental Receptionist
Laser and Holistic Dental
Melbourne
01.2024 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
- Helped patients complete necessary medical forms and documentation.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Managed patient billing processes for timely, accurate payments.
Senior Dental Assistant
Laser and Holistic Dental
Melbourne
03.2023 - Current
- Chairside assistance in advanced surgical procedures, including laser-assisted surgeries and GBR preparation for implantology.
- Assisted in restorative treatments, fillings and crowns, root canal treatments, SMART Amalgam removal, Invisalign.
- Experienced in digital dentistry, performing intraoral scans with TRIOS 3 Shape and iTero.
- Responsible for opening, setting up and closing the clinic.
- Responsible for cleaning, disinfecting and sterilizing dental instruments.
- Optimized inventory management systems by tracking stock levels of dental supplies and reordering as needed to avoid shortages or overstocking issues.
General Dentist
Adeslas
Barcelona, Spain
07.2022 - 01.2023
Education
General Dentist -
International University of Catalunya
09-2020
Medicine -
Centroccidental Lisandro Alvarado University
01-2015
Skills
- Responsibility
- Team work skills
- Problem solving
- Adaptability
- Initiative
- Reliable and punctual
- Flexible and motivated to learn
- Excellent multitasking skills
Certification
- Basic handling of Microsoft office (Word, PowerPoint, Excel)
- Proficient in Oasis, Cliniview, Core Practice
- Nitrous Oxide Sedation Course 2018
- CPR Course 2019
- Radiodiagnostic Facilities Management Course 2020
- Venipuncture Course 2020
- Dental Action Plan Course for the Post-epidemic Period COVID-19 2020.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Experienced Dental Receptionist
Laser and Holistic Dental
01.2024 - Current
Senior Dental Assistant
Laser and Holistic Dental
03.2023 - Current
General Dentist
Adeslas
07.2022 - 01.2023
General Dentist -
International University of Catalunya
Medicine -
Centroccidental Lisandro Alvarado University