Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Brogan

Erskine Park,NSW

Summary

Office Manager with a proven track record at GTR Fibreglass, excelling in customer service and office administration. Enhanced operational efficiency by streamlining processes and implementing project management software. Cultivated strong vendor relationships, ensuring timely communication and issue resolution, while maintaining confidentiality and accuracy in financial records. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

25
25
years of professional experience

Work History

Office Manager

GTR Fibreglass
01.2016 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.

Business Administrator

Endeavour Energy
01.2000 - 12.2015
  • Contributed to economic success by participating in budgeting process.
  • Managed day-to-day development issues.
  • Assisted in the development of marketing materials for business promotion, contributing to increased brand awareness and client acquisition.
  • Coordinated company-wide events, including conferences, meetings, and workshops, ensuring seamless execution and positive attendee experience.
  • Developed strong relationships with clients and vendors, ensuring timely communication and issue resolution.
  • Reduced errors in accounting and financial reporting by modifying current processes.
  • Streamlined office processes by implementing new project management software and training staff on its usage.
  • Developed monthly reports.
  • Improved operation procedure between IT provider and end-users.
  • Facilitated smooth communication between departments during times of organizational change or restructuring.
  • Oversaw adequacy and soundness of organization's financial structure.
  • Created reports, presentations and other materials for executive staff.
  • Created organized filing system to manage department documents.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Cultivated strong relationships with vendors and partners supporting administrative operations.

Education

School Certificate -

Colyton High School
Saint Marys, NSW
12.1978

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Administrative support
  • Payroll processing
  • Bookkeeping
  • Document management
  • Business administration
  • Meeting planning
  • Event coordination

Timeline

Office Manager

GTR Fibreglass
01.2016 - Current

Business Administrator

Endeavour Energy
01.2000 - 12.2015

School Certificate -

Colyton High School

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Patricia Brogan