Patricia Butler

Risk Management:

• Evaluated and addressed risks in multiple business processes, improving overall resilience.
• Developed and implemented comprehensive risk management strategies and frameworks.
• Conducted regular risk assessments and audits to identify and address potential risks proactively.

Compliance:

• Maintained compliance with applicable laws, regulations, and industry standards to uphold the company's regulatory standing.
• Developed and maintained compliance policies and procedures, fostering a culture of adherence
• Conducted compliance training and awareness programs, enhancing overall compliance awareness.

Assurance:

• Ensured policy and procedure compliance by conducting rigorous internal audits, offering confidence in the effectiveness of internal controls.
• Facilitated the presentation of audit reports to senior management, supporting informed decision-making.
• Assured the effectiveness of risk management and internal controls to enhance operational integrity.

Reporting and Documentation:

• Maintained comprehensive records of risk assessments, compliance activities, and audit findings to promote transparency and accountability.
• Provided support for regulatory compliance through the preparation of detailed reports for both internal stakeholders and regulatory bodies.

Advisory:

• Advised management on risk, compliance, and assurance matters, contributing to strategic planning.
• Stayed updated on regulatory changes and industry best practices, ensuring the organisation remained compliant and competitive.

• Managed and executed daily business operations
• Developed and implemented growth strategies.
• Educated and instructed managers and staff
• Budget creation and management
• Evaluated performance and productivity
• Researching and identifying growth opportunities.
• Generating reports and giving presentations.
• Managing marketing initiatives.
• Maximizing operating potential to exceed customers' expectations and company goals.
• Develop and implement company policies and regulations.
• Oversee all business operations relating to compliance, including policies, investments, and procedures.
• Design and monitor control systems to deal with violations of legal rules and internal policies.
• Regularly assess the efficiency of control systems and recommend effective improvements.
• Review and evaluate company procedures and reports to identify hidden risks or common issues.
• Perform periodic audits on company procedures and processes.
• Conducted employee training sessions focused on legal and compliance matters
• Maintain all contractual obligations through strategic national site audits on Standard Operational Processes to ensure the effectiveness of all running practices.
• Reported WHS, QMS, and EMS findings to directors with corrective action plans for enhancing system effectiveness, process efficiency, and service viability.
• Work closely with a variety of internal stakeholders, focusing on the growth of the business through existing relationships.

• Responsible for the monitoring, implementation, and auditing of all compliance systems.
• Successfully obtained company certification of AS/NZS 4801 - Occupational Health & Safety Management System, Australian Standard; OHSAS 18001:2007 Occupational Health & Safety Management System, British Standard; and ISO14001:2015 Environmental Management System, all stored within our Business management system, which is certified under ISO9001:2015 Quality Management Standards, with zero CAR identifications.
• Maintain all contractual obligations through strategic national site audits on Standard Operational Processes to ensure the effectiveness of all running practices.
• Reporting all WHS, QMS, EMS findings to the board of directors, with corrective action plans outlining running practices to ensure the effectiveness of all systems, processes, and viability of services.
• Work closely with a variety of internal stakeholders, focusing on the growth of the business through existing relationships.
• Introduced innovative solutions through web-based reporting and attendance management systems.
• Consistently sourcing new business opportunities to drive the positive trajectory of the business.
• Management of all onsite supervisors, managers, employment, designing, writing, and implementing all company operational doctrines, policies, and procedures, and writing all training packages, design, and development of assessment tools, learning strategies.
• Prepare, commence, and complete all internal and external audits with external agencies.
• Compile detailed reports on all findings to all key stakeholders and Directors.
• Maintain a strict schedule on all compliance monitoring to ensure all systems are being accurately used and maintained.

• Provided profitable budget management and ensured all contracts were profitable by effectively managing security personnel, supervisors, and stakeholders.
• Cultivating and maintaining lasting and beneficial business relationships through the provision of professional service, honesty, and the growth of loyalty and trust, including consistent communication with clients to ensure needs are being met.
• Consistently and confidently reaching and exceeding Key Performance Indicators set by the business, while exceeding set targets.
• Utilising excellent and professional industry knowledge to provide security-based audits and produce safe work method statements.
• Drive individual and staff growth through the provision of positive, inclusive, and professional mentorship and leadership for staff members and support staff.
• Working closely with key collaborators, including labor hire companies and support companies.
• Provision of accurate and efficient quotes for services while discussing possibilities and building new relationships with potential customers and clients.
• Successfully implemented toolbox talks within the business, namely for Security Officers, to include relevant topics and information to drive a collaborative space.
• Responsible for the monitoring, implementation, and auditing of all compliance systems.
• Creating new Quality management systems through web-based reporting, storing, and distribution platforms.