Summary
Overview
Work History
Skills
References
Timeline
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Patricia Chung

Brisbane,QLD

Summary

While my experiences and work demonstrate transferable skills within the industry, I believe that my greatest accomplishment has been raising a large family of five while caring for my already elderly late husband of over 20 years, whose condition worsened over time. Throughout the years, maintaining balance has been challenging, but as my children grow up and my late husband has passed away, I am now eager to take the next step in this journey.

Overview

10
10
years of professional experience

Work History

Manager

Centre Place Fish & Chips
Brisbane, QLD
06.2018 - Current
  • Oversee daily operations, ensuring the efficient and smooth running of the fish and chips store.
  • Managed a team that consist of 1 or 2 staff, providing leadership, training, and guidance to enhance overall performance.
  • Implemented and monitored food safety and hygiene standards, ensuring compliance with health regulations.
  • Addressed concerns, and foster a positive team environment.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Resolved customer complaints and concerns promptly, ensuring a high level of customer satisfaction.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Entered time and attendance logs in preparation for payroll.

Volunteer

Canteen Assistant
Brisbane, QLD
04.2014 - 07.2018
  • Prepared and served nutritious meals to students.
  • Managed inventory levels, ensuring timely restocking of food and beverage items.
  • Maintained a clean and sanitary work environment, adhering to food safety and hygiene standards.
  • Assisted in the organization of special events.
  • Provided excellent customer service to students, staff, and parents, addressing inquiries.
  • Conducted daily cash handling and ensured accurate transaction records.
  • Supported the canteen manager in administrative tasks, such as order processing and record-keeping.

Skills

  • Leadership and team management
  • Customer service excellence
  • Food safety and hygiene
  • Problem-solving and decision-making
  • Communication and interpersonal skills
  • Food preparation and serving
  • Menu planning and nutrition knowledge
  • Customer service
  • Cash handling and record-keeping
  • Team collaboration
  • Time management
  • High level work ethic
  • Proactive and reliable
  • Flexible and dedicated

References

References available upon request.

Timeline

Manager

Centre Place Fish & Chips
06.2018 - Current

Volunteer

Canteen Assistant
04.2014 - 07.2018

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Patricia Chung