Patricia Claffey
Perth,WA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2024
2024
years of professional experience
Work History
Leasing and Inspection Manager
RH Property
02.2012 - 02.2024
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Kept properties in compliance with local, state, and federal regulations.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Monitored tenants and implemented corrective action to maintain order in assigned properties.
- Coordinated appointments to show marketed properties.
- Fostered positive relationships with tenants and property owners, leading to high retention rates.
- Performed routine property inspections to detect and resolve maintenance issues.
- Maintained thorough compliance with all applicable housing regulations.
- Handled outgoing bond inspections and managed issues related to tenant bond return.
Business Proprietor
Self-employeed
1993 - 2012
- Established supportive work environment that fostered teamwork and collaboration among employees.
- Maximized profit margins by negotiating optimal pricing structures with both clients and suppliers.
- Created attractive company culture that attracted top talent to join our team.
- Implemented cost-saving measures without compromising on quality or customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Managed daily operations for successful small business, ensuring efficient processes and quality services.
- Established loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Property Manager
Alan Bourke Real Estate
May1993 - 12.1999
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Kept properties in compliance with local, state, and federal regulations.
- Communicated effectively with owners, residents, and on-site associates.
- Followed up on delinquent tenants arrears coordinated collection procedures.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Property and Services Officer
Health Insurance Commission (Medibank)
05.1975 - 02.1981
- Conducted day to day duties associated with smooth running of commission premises
- Ensured all maintenance was logged and attended too
- Kept stores areas supplied and completed orders where needed.
- Maintenance all office equipment and to high standard.
- Managed filing systems and ensured stationery supplies were stocked.
- Maintained commissions car pool
Education
- -
Eastern Goldfields Senior High School
Kalgoorlie, WA12-1970
Skills
- Professional demeanor
- Risk management
- Continuous improvement
- MS office
- Negotiation and conflict resolution
- Quality control
- Good judgment
- Self motivation
- Scheduling and coordinating
- Professional and courteous
- Active listening
- Team collaboration
Timeline
Leasing and Inspection Manager
RH Property
02.2012 - 02.2024
Property and Services Officer
Health Insurance Commission (Medibank)
05.1975 - 02.1981
Business Proprietor
Self-employeed
1993 - 2012
Property Manager
Alan Bourke Real Estate
May1993 - 12.1999
- -
Eastern Goldfields Senior High School
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