Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

PATRICIA DAVIES

GILMERTON ,NSW
PATRICIA DAVIES

Summary

Hi, I am a highly motivated woman who loves helping families raise their children to be strong, independent, confident, inquisitive people, I enjoy nature, arts and crafts, water sports, travel, music, cooking (especially with kids), I'm always up for a challenge and always willing to learn.

I believe family is very important and needs to nurtured.

Overview

30
years of professional experience

Work History

CTCC
ORANGE

CALL CENTRE OPERATOR
05.2021 - 03.2024

Job overview

  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

SARAH GODDEN
CAMPERDOWN

EXPERIENCED NANNY
06.2019 - 12.2021

Job overview

  • Assisted children with daily activities, such as dressing, bathing, and feeding.
  • Planned age-appropriate activities to help foster physical, mental, and emotional development.
  • Transported children to school, extracurricular activities, and appointments when needed.
  • Organized educational games and materials to encourage learning in a fun way.
  • Developed positive relationships with each child by providing nurturing care.
  • Maintained discipline in accordance with parents' instructions while being sensitive to each child’s individual needs.
  • Gave medication to children as directed by parents or guardians.
  • Helped prepare meals for the children according to dietary guidelines set forth by parents or guardians.
  • Took initiative in planning field trips or outings for the kids on days off from school.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Monitored children's behavior, health and well-being as well as physical, emotional and mental development.
  • Engaged children in age-appropriate activities to encourage intellectual and motor skills development.
  • Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
  • Home schooling due to lockdown regulations

DIANNA
SYDNEY

Private Nanny
11.2018 - 05.2019

Job overview

  • Developed and implemented age-appropriate activities to stimulate physical, mental, and social development of the children.
  • Maintained a safe environment for all children in care by following safety rules and regulations.
  • Assisted parents with homework assignments when necessary.
  • Transported children to school or extra-curricular activities when required by parents.
  • Oversaw extracurricular activities such as music lessons or art classes.
  • Remained up-to-date on current childcare practices including health and safety standards.
  • Tended to children's general needs while providing supervision for safety in day-to-day activities.
  • Followed routines to foster stability and structure in children's lives during parental absences.
  • Engaged children in age-appropriate activities to encourage intellectual and motor skills development.
  • Participated in hands-on learning activities with children incorporating art.
  • Assisted children with completing homework and special assignments to improve academic performance.
  • Posted parents' contact information and first responder phone numbers in case of emergency situations.
  • Provided direct-care services for children of varying ages.
  • Took children to and from school and extra-curricular activities.
  • Tutored children in multiple school subjects to boost educational performance.
  • Traveled with family to help with vacation activities and childcare.

ALISON NICHOLSON
EDINBURGH

Private Nanny
09.2016 - 06.2018

Job overview

  • Provided direct care and support to individuals with special needs in a residential setting.
  • Assisted individuals with daily activities such as dressing, eating, and hygiene.
  • Collaborated with interdisciplinary team members to develop individualized plans of care for each client.
  • Administered medications as prescribed by physician or psychiatrist.
  • Encouraged independence and self-advocacy among clients through positive reinforcement strategies.
  • Facilitated communication between clients, families, caregivers, and professionals involved in the care plan process.
  • Conducted functional behavioral assessments to identify environmental factors that influence behaviors.
  • Collaborated with parents, teachers, and other professionals to develop strategies to improve adaptive skills.
  • Speech therapy
  • ABA therapy
  • Engaged clients through various activities designed specifically for those diagnosed with ASD such as sensory integration exercises or art projects tailored toward their interests and abilities.

Education

Nowra Technology
Nowra, NSW

High School Diploma
11-2014

Skills

  • Decision-Making
  • Verbal Communication
  • Analytical Thinking
  • Multitasking
  • Problem Resolution
  • First Aid/CPR
  • Calm Under Pressure
  • Training In Food Handling Preparation
  • Positive Reinforcement Methods
  • Emotional Development
  • Story Time, Arts, And Crafts
  • Skilled In Working With Special Needs Children

Timeline

CALL CENTRE OPERATOR

CTCC
05.2021 - 03.2024

EXPERIENCED NANNY

SARAH GODDEN
06.2019 - 12.2021

Private Nanny

DIANNA
11.2018 - 05.2019

Private Nanny

ALISON NICHOLSON
09.2016 - 06.2018

Nowra Technology

High School Diploma

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