Patricia Edington
Acacia Ridge,QLD
Summary
Compassionate Neighborhood Centre Worker experienced in community initiatives and event coordination. Enhanced social engagement and support services through crisis intervention and problem resolution. Focused on addressing community needs, fostering cultural awareness, and delivering exceptional customer experiences.
Overview
4
4
years of professional experience
Work History
Nieghbourhood Centre Worker
Communify Qld
Acacia Ridge, QLD
01.2022 - Current
- Orchestrated community initiatives to enhance social engagement and access to support services.
- Organized events that raised awareness and increased participation in local initiatives.
- Created educational materials on cultural awareness, diversity, inclusion, and equity.
- Collaborated with other organizations to coordinate joint activities aimed at promoting cultural awareness.
- Incorporated traditional songs, stories or games into lessons to foster cultural awareness.
- Identified customer needs promptly, addressing concerns with diligence.
- Resolved issues to promote high customer satisfaction through informed service.
- Entered data into company database with high accuracy and attention to detail.
- Maintained organized records of all data captured for easy retrieval and reference.
- Assisted in training new staff on data entry procedures and best practices.
- Updated existing databases with new information.
- Scanned paper documents into digital format for storage purposes.
- Handled sensitive customer and client material with confidence and respect to personal privacy.
- Entered data into various computer programs and databases.
- Compiled reports from collected data for management review.
Education
High School Diploma -
Our Ladys College
Brisbane01-1986
Some College (No Degree) - Business And Admin Cert 3
Skiiling Qlds For Work
Brisbane, QLDSkills
- Community engagement
- Event coordination
- Crisis intervention
- Data management
- Privacy compliance
- Problem resolution
- Problem solving
- Task prioritization
- Interpersonal communication
- Active listening
- Cultural awareness
- Dependable and responsible
Timeline
Nieghbourhood Centre Worker
Communify Qld
01.2022 - Current
High School Diploma -
Our Ladys College
Some College (No Degree) - Business And Admin Cert 3
Skiiling Qlds For Work