Patricia Eisenhuth
Sandstone Point,QLD
Summary
Dedicated and compassionate health support worker with a number of years of experience providing personalized care to individuals with diverse needs.
A proven ability to assist with daily living activities, medication administration, and maintaining a safe and supportive environment.
I am passionate about making a positive impact on the lives of individuals with disabilities, and those experiencing mental health issues.
With a deep commitment to inclusivity. Empowerment and person-centered support. I am eager to contribute to a role where I can provide meaningful assistance, advocate for individuals' needs, and promote overall well-being.
Overview
23
23
years of professional experience
1
1
Certification
Work History
NDIS Support Worker
Best Outcome Support Services
Bribie Island, QLD
12.2024 - Current
- Delivered one-to-one sessions focused on developing communication skills, problem solving techniques, self-confidence building.
- Facilitated skills development sessions focusing on independence and self-care.
- Assessed client needs and developed treatment plans accordingly.
- Conducted household tasks, including cleaning and laundry, to maintain a clean and safe living environment.
- Provided emotional support and companionship to enhance clients' well-being.
- Administered medication according to company guidelines whilst monitoring its effectiveness.
- Acted as role model for clients by exhibiting positive behaviors.
- Actively encouraged service users to make decisions about their own lives where appropriate.
- Organised leisure activities for clients in the community.
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Conducted risk assessments on behalf of service users who were deemed at risk of harm or exploitation.
- Supported clients with mobility needs, including the use of wheelchairs and transfers.
- Engaged clients in activities aimed at promoting physical and mental stimulation.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Facilitated group sessions aimed at providing information regarding healthy lifestyles, substance misuse issues.
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Delivered tailored support to clients with diverse needs, including those with physical disabilities, mental health conditions, and learning difficulties.
- Assisted clients with daily living activities, such as personal hygiene and meal preparation.
- Administered medication as prescribed and maintained accurate records of clients' medication schedules.
- Accompanied clients to medical appointments and assisted them with their daily needs.
Limousine Driver for NDIS Clients
Bribie Taxi Services
Bribie Island, QLD
09.2014 - 12.2024
- Managed unexpected emergencies and route changes with calm and professionalism.
- Helped passengers feel comfortable by keeping pleasant temperatures and clean bus interiors.
- Provided door-to-door service for clients as necessary.
- Operated vehicles with specialized equipment to transport and secure passengers with special needs.
- Assisted passengers with loading and unloading luggage into the limousine as needed.
- Greeted passengers warmly upon pickup and provided courteous farewells at drop offs.
- Transported high-value clients with professionalism and discretion.
- Relayed location information to dispatch service and checked on next appointments.
- Avoided passenger displeasure and damage to items by stowing belongings with care.
- Demonstrated strong problem solving skills in order to address any issues that arose during trips.
- Organized and coordinated customer pick-ups and drop-offs in a timely manner.
- Delivered items upon request from one location to another safely and securely.
- Followed regular schedule of pickups for individual customers and groups.
- Adhered to company policies and procedures while providing excellent customer service.
- Prepared and maintained limousine for daily use, ensuring all safety checks were completed.
- Communicated professionally with customers regarding arrival times, destinations, and other requests.
- Communicated with dispatchers by radio, telephone or computer to exchange information and receive requests for passenger service.
AIN
Churches Of Christ Nursing Home
Bribie Island, QLD
03.2002 - 07.2012
- Turned and repositioned bedridden patients to prevent bedsores.
- Reported changes in patient condition to registered nurse or physician.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Observed patients for any changes in their physical or mental condition.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Transported patients to treatment units, using wheelchair or stretcher.
- Provided emotional support to patients and families during difficult times.
- Helped residents walk with or without self-help devices.
- Answered patient call signals and signal lights to determine patients' needs.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Provided physical support to assist patients with bathing, dressing and toileting.
Skills
- Medication administration
- Patient monitoring
- Personal care assistance
- Risk assessment
- Client needs assessment
- Safety procedures
- Time management
- Housekeeping duties
- Transport assistance
- Heartsaver first aid CPR AED
- Home care aide (HCA)
- First aid certification
- Administering medications
- Bedsore prevention
- Nutrition management
- Certified nursing assistant
- Empathy and compassionate care
- Active listening
- Patient bathing
Certification
- AIN certificate
- First Aid certificate
- Blue/white card
- Police check
- NDIS Worker Orientation Modules
Timeline
NDIS Support Worker
Best Outcome Support Services
12.2024 - Current
Limousine Driver for NDIS Clients
Bribie Taxi Services
09.2014 - 12.2024
AIN
Churches Of Christ Nursing Home
03.2002 - 07.2012
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