Summary
Overview
Work History
Education
Skills
References
Additional Information
Timeline
Generic

Patricia Falzon

Dulwich Hill,NSW

Summary

Experienced Garment Technician / Patternmaker / Dressmaker / Administration Manager with 19 years years of expertise working at various fashion labels including owning and operating my own businesses. Detail-oriented team player with strong organisational skills with an ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

19
19
years of professional experience

Work History

Administration and Operations

Moving 4 Health
08.2020 - Current
  • Conduct and manage appointment scheduling between practitioners and clients availability.
  • Establish and maintain strong communication channels between practitioners, clients, nominees, house staff and support coordinators for seamless program operations.
  • Streamline administration processes for daily operations.
  • Complete reports and all documentation for operations systems and processes.
  • Manage HR operations when onboarding new practitioners and ensuring correct and relevant documentations is kept up to date.
  • Participated in industry conferences and workshops to remain current on developments in disability sector including NDIS updates and changes.
  • Improve administration efficiency by identifying opportunities for process improvement and suggesting innovative solutions to streamline operations.
  • Ensured compliance with all relevant industry regulations and safety guidelines within department's operations.
  • Generate invoices for chargeable services and maintained accurate accounting of invoices billed.
  • Send invoices to clients either via software or directly.
  • Investigate past due invoices to collect payment.
  • Enter payment requests in NDIS Portal.
  • Reconcile all paid invoices.
  • Create and apply proper codes to invoices to keep records organised and easily searchable.
  • Set up new service bookings in NDIS Portal
  • Advise manager and/or patients when service bookings need to be reviewed.
  • Create service agreements based on each clients plans, budgets, appointment schedule and ensuring agreements are revised if there are changes to appointments.
  • Ensure service agreements are signed and sent to appropriate people.
  • Maintain client list and ensure it is kept up to date with all information on clients plans, budgets/funding, contact details, support team contacts.
  • Streamlined operations by implementing efficient processes and procedures.
  • Attend weekly meetings with senior management team.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Create content for social media, website and newsletter.

Freelance Garment Technician

Sole Trader - Frankly Ginger
01.2013 - Current
  • Freelance garment technician for fashion labels Camilla & Marc, Christopher Esber and The Animals during 2022 and 2023.
  • Freelance patternmaking for fashion labels Christopher Esber, Beare Park and Peachay during 2023.
  • Worked on Vivid 2023 with a team of people designing, patternmaking and sewing costumes shown at The Ivy.
  • Collaborated with design teams to ensure accurate interpretation of concepts, resulting in cohesive final products.
  • Increased customer satisfaction by addressing and resolving garment-related issues promptly and professionally.
  • Recorded garment modifications on alteration logs.
  • Ensured cohesive final collections by offering constructive feedback during fittings, making necessary adjustments to achieve desired fit and aesthetic.
  • Altered patterns to fit client requirements.
  • Completed fittings with models and customers and pinned garments for planned alterations.
  • Maintained high-quality standards for all garments produced by implementing rigorous quality control measures throughout the production process.
  • Drafted technical drawings and sketches for custom clothing designs.
  • Met with clients to discuss design ideas, take precise measurements and determine satisfaction with finished pieces.

Patternmaker and Dressmaker

Sole Trader - Frankly Ginger
01.2013 - Current
  • Enhanced garment fit by creating precise patterns and making necessary adjustments.
  • Positioned and cut out master or sample patterns with scissors and or knives.
  • Working with client on proposed design discussing fabrics, finishings and fir requirements
  • Maintained organized digital archives of all patterns, facilitating easy access and retrieval when needed.
  • Collaborated with designers to complete initial patterns and maintain styling.
  • Constructed sample garments for fittings and pattern adjustments.
  • Utilized flat patternmaking, draping and pattern manipulation to produce original patterns for customer use.
  • Created digital patterns for fabric and apparel products and developed prototypes for production.
  • Developed unique patterns and designs to meet customer specifications.
  • Exceeded client expectations through careful attention to detail in each stage of the dressmaking process, from initial consultation to final fitting.
  • Conducted regular inventory checks to maintain optimal stock levels of fabrics, trims, and other essential materials used in dressmaking processes.
  • Assisted clients with selecting appropriate fabrics, colour palettes, and design elements to achieve desired aesthetics for their dresses.
  • Increased repeat business by delivering excellent customer service throughout the entire dressmaking experience.
  • Enhanced client satisfaction by providing personalized dress design consultations and fitting sessions.
  • Drew patterns and cut fabric pieces, assembled, and sewed to create wearable garment.
  • Created new garments based on established parameters or specific body measurements.
  • Altered patterns to fit client requirements.
  • Assisted clients in selecting appropriate fabrics and notions for custom clothing designs.
  • Drafted technical drawings and sketches for custom clothing designs.
  • Met with clients to discuss design ideas, take precise measurements and determine satisfaction with finished pieces.
  • Patternmaking either manually or in StyleCad as to customer design specification
  • Digitising patterns into StyleCad
  • Grading patterns either manually or in StyleCad
  • Sample/toile making in sub stock fabric or fabric supplied by client

Garment Technician

P.E Nation
09.2020 - 02.2022
  • Recorded garment modifications on alteration logs.
  • Ensured cohesive final collections by offering constructive feedback during fittings, making necessary adjustments to achieve desired fit and aesthetic.
  • Increased customer satisfaction by addressing and resolving garment-related issues promptly and professionally.
  • Facilitated smooth communication between departments by acting as a liaison between design, production, and sales teams, ensuring alignment on project goals and deadlines.
  • Aided in meeting tight deadlines while maintaining high-quality output through strong organizational skills and attention to detail.
  • Improved garment fit and quality by conducting precise measurements and adjusting patterns accordingly.
  • Streamlined production processes for increased efficiency with detailed technical packages and specifications.
  • Maintained high-quality standards for all garments produced by implementing rigorous quality control measures throughout the production process.
  • Enhanced product durability by performing thorough wear-testing on a variety of materials and garment samples.
  • Collaborated with design teams to ensure accurate interpretation of concepts, resulting in cohesive final products.
  • Safeguarded brand reputation by diligently adhering to established guidelines regarding style, quality, sizing, and labelling standards.
  • Repaired garments and corrected construction mistakes.
  • Completed fittings with models and customers and pinned garments for planned alterations.
  • Drafted technical drawings and sketches for tech packs.
  • Arrange fit sessions with relevant team members and model agency
  • Attend fit sessions and take relevant photos on the body and any issues
  • Communicate any changes/alterations with design and production team
  • Communicate all required fit alterations to suppliers through tech pack
  • Update spec sheets and prepare graded specs for bulk production
  • Approve care instructions and positions of required labels/swing tags
  • Work closely with Production Manager to resolve production issues
  • Ensure all products adhere to company fit & quality standards
  • Complete tech packs following design brief, original samples and/or sketches
  • Ensure sample room is kept tidy and samples are accounted for
  • Advise sales and online teams of style changes and or fit requirements for the customer.

Patternmaker /Production /Assistant Retail Sales Manager

Retrospec'd Clothing
04.2010 - 09.2020
  • Liaise with designer on new designs, draw technical sketches and create spec sheets.
  • Enhanced garment fit by creating precise patterns and making necessary adjustments.
  • Sew fit samples, arrange fit sessions
  • Inspect samples from factory, advise changes and update patterns if necessary
  • Create purchase orders for trims and accessories through various suppliers
  • Record and maintain trims stock take
  • Ensure all products adhere to company fit & quality standards
  • Work closely with team to resolve production issues
  • Assist customers with sales enquiries in store and over phone
  • Offer fitting & styling advise to customers based on what they are looking for
  • Co-ordinate dispatch of all online and wholesale orders (local and overseas)
  • Cash and eftpos sales
  • Stock management (un-packing and re-stocking)
  • Updating and maintaining website using WordPress
  • Checking and creating tags for new stock deliveries
  • General administrative tasks
  • Attend photoshoots with garments for photos for website.
  • Maintained clean, welcoming store environment to enhance customer experience and encourage repeat business.
  • Organized store layout strategically to optimize traffic flow patterns for enhanced shopper engagement.
  • Maintained high levels of organization in store by directing customers and replenishing merchandise.
  • Resolved customer complaints professionally, fostering trust in brand and promoting loyalty among customers.
  • Increased customer satisfaction by addressing their needs promptly and efficiently.
  • Handled cash register operations accurately, ensuring proper cash handling procedures were followed at all times.
  • Trained employees in suggested selling and merchandising techniques to meet sales quotas.

Patternmaker / Dressmaker / Sewing Instructor

Owner/Partner - Card To Cloth
09.2012 - 06.2018
  • Worked with local small fashion labels such as Bailey & Boo to develop patterns and samples.
  • Liaise closely with clients for bespoke garments to develop design brief for desired styling, fit, and occasion
  • Enhanced garment fit by creating precise patterns and making necessary adjustments.
  • Maintained organized digital archives of all patterns, facilitating easy access and retrieval when needed.
  • Collaborated with designers to complete initial patterns and maintain styling.
  • Create blocks and patterns either manually or in StyleCad to customer fit specification
  • Constructed sample garments for fittings and pattern adjustments.
  • Utilized flat patternmaking, draping and pattern manipulation to produce original patterns for customer use.
  • Created digital patterns for fabric and apparel products and developed prototypes for production.
  • Source fabrics and trims as required as per design brief
  • Arrange and conduct fit sessions with clients and alter patterns accordingly
  • Construct samples and/or finished garments as required
  • Liaise with local suppliers (cutters, fabric importers, garment makers, etc.) to organise local production and sampling
  • Invoicing, bookkeeping, and maintaining budgets using Xero
  • General office administration
  • Ordering of stock trims, fabrics, office supplies and stationery
  • Maintaining social media accounts and advertising
  • Arrange meetings and consultations with new clients
  • Advertising, preparing, and conducting sewing lessons in office space
  • Advertise and arrange group and private sewing lessons
  • Decide on workshop syllabus from beginner to advance participants
  • Prepare samples, worksheets, fabric, and stationery for sewing workshops.

Garment Technician

Rodeo Show
02.2015 - 12.2016
  • Create patterns and tech packs following design brief, original samples and/or sketches
  • Create technical drawings when required
  • Communicate all required fit alterations to suppliers
  • Check incoming samples (proto, fit sample, PP, shipping)
  • Ensure all products adhere to company fit & quality standards
  • Prepare graded specs for bulk production and advise final care instructions
  • Work closely with Production Manager to resolve production issues.

Garment Technician

Apparel Group
07.2009 - 03.2012
  • Working directly with Myer labels Basque, Regatta, Piper, T by Bettina Liano
  • Create technical drawings when required
  • Organize and attend fit sessions at customer head office
  • Prepare fit comments for offshore suppliers
  • Prepare care instructions for suppliers
  • Check all fit samples from development to shipping to ensure changes were met
  • Work closely with production manager to resolve production issues
  • Work closely Account Manager and Design team
  • Check bulk production at local warehouse when required
  • Maintain accurate records and ensure systems were up to date.

Production / Key Account Manager

Smouha
12.2008 - 04.2009
  • Organise and attend fits with customers on new designs
  • Prepare samples and send tech packs off to factories
  • Prepare costings and negotiate with customers and factories
  • Create purchase orders and maintain information in the system
  • Confirm all ex-mill dates and ensure these are met
  • Liaise with Production Assistant on organising trims and accessories
  • Check all fit samples from development to shipping to ensure changes were met
  • Liaise with Freight/Shipping Coordinator on shipping documents and deliveries
  • Liaise with Warehouse Manager and customer to book in styles for delivery.

Patternmaking /Production Assistant

Smouha
08.2008 - 12.2008
  • Assisting Senior Patternmaker
  • Sketch all technical drawings in Excel
  • Measuring and checking QC of garments and update tech packs
  • Maintain production schedule and ensure it is up to date
  • Chase factories for CMT prices and yields and update sample list.

Purchasing Coordinator

Ksubi
07.2007 - 08.2008
  • Liaise with mills and suppliers for stock availability and minimums
  • Purchasing of bulk fabrics and trims
  • Ensure confirmed delivery dates are met for each purchase order
  • Liaise with warehouse and Production Coordinator on all fabric and trim deliveries
  • Liaise with freight forwarders on quotes for each shipment and ensure budget are met
  • Maintain all raw material inventory
  • Manage and maintain returns from all wholesale customers.

Production Coordinator

Ksubi
04.2006 - 07.2007
  • Style set up in server files
  • Liaise with Development Coordinator to ensure patterns and production samples are received in full on time for hand over to makers
  • Handover production work with approved samples to maker
  • Manage each production process from cutting to delivery into warehouse
  • Ensure all deliveries were met on time and update CP with style movements
  • Prepare weekly forecast for deliveries
  • Liaise with warehouse daily on maker deliveries
  • Assist in troubleshooting and QC.

Production Assistant

Ksubi
06.2005 - 04.2006
  • Creation of fabric and codes in server files and maintenance of critical path each season
  • Purchasing of bulk trims
  • Ensuring the delivery of bulk trims were met and distributed to the makers on time
  • Preparation of delivery schedules for sales and warehouse each week
  • Prepare production work orders in line with sales order requirements
  • Arrange couriers and maintain budget for these.

Education

Diploma Footwear, Textiles & Clothing - Clothing And Textiles Studies

Ultimo TAFE
Ultimo
01.2007

Skills

  • Strong organisational and communication skills
  • Patternmaking
  • Garment construction
  • Business and Operations Analysis
  • Flexibility and ability to multitask
  • Administration and management skills
  • Shows strong initiative and problem-solving skills
  • Strong attention to detail
  • Enjoy setting up processes and improving workflow systems
  • Proficient in Microsoft Office, including Excel, and Google Docs/Sheets
  • Proficient in software programs such as Style CAD, Xero, Halaxy, WordPress, Illustrator

References

Available upon request.

Additional Information

  • Teacher of swing dancing (14years).
  • Part owner and operator of creative/dance studio.
  • Run sewing workshops teaching people how to make patterns and sew.

Timeline

Garment Technician

P.E Nation
09.2020 - 02.2022

Administration and Operations

Moving 4 Health
08.2020 - Current

Garment Technician

Rodeo Show
02.2015 - 12.2016

Freelance Garment Technician

Sole Trader - Frankly Ginger
01.2013 - Current

Patternmaker and Dressmaker

Sole Trader - Frankly Ginger
01.2013 - Current

Patternmaker / Dressmaker / Sewing Instructor

Owner/Partner - Card To Cloth
09.2012 - 06.2018

Patternmaker /Production /Assistant Retail Sales Manager

Retrospec'd Clothing
04.2010 - 09.2020

Garment Technician

Apparel Group
07.2009 - 03.2012

Production / Key Account Manager

Smouha
12.2008 - 04.2009

Patternmaking /Production Assistant

Smouha
08.2008 - 12.2008

Purchasing Coordinator

Ksubi
07.2007 - 08.2008

Production Coordinator

Ksubi
04.2006 - 07.2007

Production Assistant

Ksubi
06.2005 - 04.2006

Diploma Footwear, Textiles & Clothing - Clothing And Textiles Studies

Ultimo TAFE

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Patricia Falzon