Summary
Overview
Work History
Skills
Timeline
Generic

Patricia Foley

Hayborough,SA

Summary

Dynamic and organized professional with extensive experience at The Bluff Resort Apartments, excelling in customer relations and front desk operations. Proven ability to enhance efficiency through effective scheduling and problem-solving. Recognized for maintaining a welcoming environment while demonstrating strong attention to detail and a calm demeanor under pressure.

Overview

31
31
years of professional experience

Work History

Housekeeper

The Bluff Resort Apartments
08.2022 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.

Receptionist

The Bluff Resort Apartments
09.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
  • Organized, maintained and updated information in computer databases.

Cashier

Woolworths
04.1994 - 01.1997
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer and client relations
  • Scheduling
  • Data inputting
  • Office administration
  • Customer/Client relations
  • Appointment scheduling
  • Mail handling
  • Front desk operations
  • Phone etiquette
  • Calm demeanor
  • Positive and professional
  • Customer service
  • Attention to detail
  • Problem-solving
  • Punctual and reliable
  • Visitor and customer relations

Timeline

Receptionist

The Bluff Resort Apartments
09.2024 - Current

Housekeeper

The Bluff Resort Apartments
08.2022 - Current

Cashier

Woolworths
04.1994 - 01.1997

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Patricia Foley