PATRICIA GOLYA
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Friendly Bartender with exceptional Skill and Skill skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Capable Job Title passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in Type establishments.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
CONDOBOLIN Sports Club
CONDOBOLIN
10.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Upheld strict regulations for safe alcohol service and food safety.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
SLSO
SLSO Condobolin High School
03.2021 - 07.2024
- Assisting and supporting students in all aspects of learning.
- Operating classroom equipment such as Smart Boards and laptops.
- Assisting the classroom teacher in the delivery of classroom learning.
- Participate and engage students in welfare and wellbeing activities.
- Ensuring students with ILP's and PLP's are having their needs met.
- Differentiating work for students of lower abilities to complete their tasks.
- One on one with students with behavioral problems and support Strategies in the Classroom.
- Small Group Support for Stu
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
Fitness Instructor
Willow Bend Sports Centre
Condobolin, NSW
01.2019 - 12.2021
- Supported diverse age groups in achieving fitness goals.
- Facilitated events enhancing mental health among youth.
- Developing nutrition programming.
- Implemented initiatives supporting cognitive and developmental growth in children with disabilities.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
- Collaborated with clients to identify potential barriers to achieving fitness goals.
- Developed goal-oriented training programs that led clients to achieve significant improvements in strength, endurance, flexibility, and overall functional ability.
- Maintained clean and organized fitness facilities, providing a safe and welcoming space for all gym members.
- Explained use of exercise equipment to all participants, prioritizing safety at all times.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Enhanced class participation by designing fun and engaging group exercise routines that catered to various fitness levels.
- Created individualized fitness programs to meet clients' goals, physical abilities and limitations.
- Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
- Adapted fitness programs for clients with special needs, ensuring inclusive and supportive exercise experience.
Education
Year 12 -
CONDOBOLIN High School
11.2006
Skills
- Assist and support students
- Operate classroom equipment
- Assist the classroom teacher
- Participate in student welfare and wellbeing activities
- Implement the wellbeing plans or behavior plans of students
- One on one support with children with behavioral needs
- Working With Children Check: WWC0752509E
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Customer service expertise
- Responsible alcohol service
- Alcohol awareness
- Team training and development
- Health codes compliance
- Changing beer kegs
- Safe service compliance
- Excellent judgment
- Able to stand number hours
- Safe serving practices
- Outstanding customer service
- Courteous
- Fast learner
- Honest and dependable
- Teamwork and professionalism
- Calm and composed
- Relationship building
- Engaging customers
- Professional service standards
Certification
- 2023 Understanding & Managing School Refusal for teachers & staff
- 2023 Student Wellbeing
- 2023 School Services Aboriginal Education
- 2023 PLNTS/ESA change eLearning Program
- 2023 Reconciliation shaping the future through healing and understanding and unity
- 2023 Understanding Behavior Support Planning
- 2023 Supporting EAL/D students Guide for SLSO staff
- 2023 Design Thinking in Education
- 2023 SLSO Delivering Intensive Small group tuition
- 2023
- 2023 Aboriginal Cultural Education- Let's take the first step together
- 2023 Management of Actual or Potential Aggression Foundation Course
- 2023 Aboriginal Histories and Culture
- 2023 All Mandatory DET Training
- 2020 Cert III PT Fitness
- 2020 Youth Mental Health and Wellbeing
Timeline
Bartender
CONDOBOLIN Sports Club
10.2024 - Current
SLSO
SLSO Condobolin High School
03.2021 - 07.2024
Fitness Instructor
Willow Bend Sports Centre
01.2019 - 12.2021
Year 12 -
CONDOBOLIN High School