PATRICIA KAMEA
Suva
Summary
Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted manager and leader with strong communication, interpersonal and planning abilities. Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements.
Overview
2
2
years of professional experience
Work History
Cashier Team Lead
Yongshan Store
11.2021 - Current
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Received and processed customer payments.
- Restocked and organized merchandise in front lanes.
- Quickly and accurately counted drawers at start and end of each shift.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Trained team members on cash register operation and cash handling.
- Operated POS cash register and equipment to collect payments.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Education
Bachelor of Science - Environmental Science
University of The South Pacific
Suva, Fiji04.2022
Skills
- Merchandise Zoning
- Account Invoicing
- Shift End Procedures
- Persuasive Negotiations
- Sweeping and Mopping
- Transaction Balance Sheets
- Product Restocking
- Cashier Oversight
Timeline
Cashier Team Lead
Yongshan Store
11.2021 - Current
Bachelor of Science - Environmental Science
University of The South Pacific
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