Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Lanni

Coffs Harbour

Summary

Dynamic supervisor with over 5 years of experience in correctional environment as well as 5 years of experience as a supervisor at CASPA Youth Services. Adept at leading teams and enhancing staff development. Proven ability to manage high-risk situations with composure, ensuring safety and compliance. Strong operational understanding of correctional environments, coupled with excellent communication skills, driving results in challenging settings.

Overview

12
12
years of professional experience

Work History

Supervisor / Team Leader

CASPA Youth Services
04.2020 - Current
  • Leading and mentoring a team of therapeutic care workers to deliver high quality care of young people under the care of the minister.
  • Ensuring 24/7 care of young people under care of the minister is safe, consistent, and in line with government requirements.
  • Manage daily operations, staffing levels, and delegated tasks to staff on the floor.
  • Provide assistance and support to staff and young people during critical incidents.
  • Debrief with staff after critical incidents and provide them with internal and external supports.
  • Continually monitor staff performance and adherence to policy and procedures.
  • Liaise with stakeholders including operations manager, WHS, caseworkers, clinicians, police and emergency services, the Department of Communities & Justice.
  • Conduct Risk Assessments to determine appropriate course of action.
  • Facilitate monthly team meetings as well as induction trainings.
  • Promote CASPA's values and foster a positive workplace culture.


Correctional Officer II / Correctional Case Offive

Correctional Service of Canada
10.2013 - 01.2019
  • Managed high-risk situations with professionalism and composure, ensuring the safety of staff, inmates, visitors, and the public.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Maintained accurate records of inmate incidents or infractions using electronic databases and written logs as required.
  • Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
  • Implemented effective emergency response during crises situations, minimizing harm to staff and inmates.
  • Ensured compliance with all applicable federal, provincial, and local laws, regulations, and policies governing correctional facilities.
  • Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
  • Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
  • Observed behavior of residents individually and in groups.
  • Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
  • Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
  • Interviewed inmates to obtain information and assess needs.
  • Supported reentry programs that prepared inmates for successful integration into society.
  • Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
  • Reduced inmate altercations through proactive conflict resolution strategies.
  • Monitored surveillance equipment to detect and prevent unauthorized activities.
  • Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.

Education

Diploma - Correctional Services

MacEwan University
Edmonton, Alberta, Canada
05-2013

Skills

    5 years of custodial experience

    5 years of community experience at a supervisory level

    Strong operational understanding of correctional environments

    Strong understanding of contributing factors to crime and recidivism

    Experience leading and developing teams

    Passionate about contributing to staff development

    Familiar with emergency response procedures

    Calm under pressure

    Experience interpreting and applying law and policy

    Results focused

    Strong communication and report writing skills

    Team player

Timeline

Supervisor / Team Leader

CASPA Youth Services
04.2020 - Current

Correctional Officer II / Correctional Case Offive

Correctional Service of Canada
10.2013 - 01.2019

Diploma - Correctional Services

MacEwan University

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Patricia Lanni