Patricia Lleras-Spiteri

Administrative Tasks

Facilitate seamless office functions through effective oversight of daily activities.

2. Maintain records: Organize and update files, documents, and databases.

3. Handle correspondence: Respond to emails, letters, and phone calls.

Support Staff

1. Assist accountants: Provide administrative support to accountants and other staff members.

Client Service

1. Greet clients. Welcome clients, answer phone calls, and respond to inquiries.

2. Manage client files: Maintain confidentiality and ensure client files are

up-to-date.

Accounts Payable

Managing invoices: Processing and paying supplier invoices.

2. Vendor relationships: Maintaining good relationships with vendors.

3. Payment processing: Ensuring timely payments to vendors.

Accounts Receivable

1. Managing customer invoices. Creating and sending invoices to customers.

2. Payment collection. Tracking and collecting payments from customers.

3. Credit management. Managing customer credit limits and terms.

Office Management

1. Maintain office supplies: Order and manage office supplies.

2. Manage facilities: Ensure the office is clean, organized, and well-maintained.

Confidentiality and Compliance

1. Maintain confidentiality: Ensure confidentiality of client information.

2. Comply with regulations: Adhere to relevant laws, regulations, and industry standards.

Key Responsibilities:

Managed daily operations of a bustling small office efficiently.

Demonstrated proficiency in MYOB accounting system.

Processed payment vouchers and expense reimbursements.

Balanced accounts using MYOB software.

Managed accounts payable and receivable efficiently.

Managed incoming calls for the department.

Managed inventory of office supplies.

Managed incoming and outgoing mail efficiently.

Executed key administrative functions like data entry, faxing, and filing.

Conducted regular maintenance on internal database and additional data sources.

• Coordinated travel arrangements for staff and official visitors, optimizing schedules and logistics.
• Maintained office supplies inventory, implementing cost-effective purchasing strategies to reduce expenses.
• Managed correspondence and communications, ensuring timely responses to inquiries from stakeholders.
• Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Managed filing system, entered data and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.