Patricia Page-Etchell

• Ensured courtesy bus remained clean and tidy, fostering a pleasant environment for passengers.
• Maintained a safe environment on board by providing clear rules for passengers.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Handled cash transactions and maintained sales and payments records accurately.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Managed multiple tasks and met time-sensitive deadlines.

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.
• Assisted customers with prompt and polite support in-person and via telephone.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
• Opening and Closing the Store.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies.
• Built relationships with customers to encourage repeat business.

Managed returns, exchanges and refunds in accordance with store policy.

Closing the Store at end of day.