Patricia Roberts
Warwick,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Area Champion Cross Dock
Primary Connect
04.2020 - Current
- Supported continuous improvement efforts, actively participating in problem-solving sessions and root cause analysis exercises.
- Facilitated cross-functional collaboration to address operational challenges and improve overall performance.
- Reduced cargo handling time by closely monitoring operations and ensuring proper equipment utilization.
- Developed strong relationships with carriers to ensure seamless coordination of dock schedules and appointments.
- Maintained detailed records of all dock activities, ensuring accurate documentation and reporting for decision-making purposes.
- Managed staff scheduling efficiently to ensure adequate coverage during peak periods without compromising service quality or employee satisfaction.
- Coordinated work assignments, monitored performance and trained workers on relevant job duties.
- Improved on-time delivery rates with diligent supervision of loading and unloading activities.
- Safeguarded workplace safety, enforcing strict adherence to company policies and regulatory requirements.
- Optimized storage space usage within the facility by closely monitoring inventory levels and adjusting layout accordingly.
- Verified proper maintenance of facility, forklift equipment, trailers and handling supplies.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Used fork lifts, hand truck, and pallet jacks to move materials on dock.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Secured cargo using chains, load bars, wood blocks, and straps.
- Participated in training and safety drills to prepare for emergency situations occurring on dock.
- Inspected cargo for proper packaging to meet safety and security regulations.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Recommended measures to improve production methods, equipment performance and team operation and productivity.
Team Associate
Primary Connect
04.2020 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
- Optimized workflow processes for improved efficiency and reduced operational costs.
- Resolved issues quickly to maintain productivity goals.
- Maintained strict compliance with industry regulations, minimizing risk exposure for the organization at large.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Assisted with inventory counts and stocking of merchandise.
- Monitored and verified all merchandise was properly priced and labeled.
- Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
- Utilized safety devices and procedures to protect personnel and equipment.
- Completed daily inspection of machines and equipment.
- Generated and maintained accurate production records.
Motel Owner Operator
Self-employeed
01.2004 - 12.2016
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Managed large budgets, collaborating with other departments to eliminate redundancies.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Worked outside in all weather conditions.
Education
No Degree - Cer III Commercial Cooking
TAFE Warwick
Warwick, QLDSkills
- Shipping and receiving
- Warehouse Management
- Load Planning
- Warehouse Safety
- Loading and unloading
- Order Picking
- Materials Handling
- Health and safety compliance
- Inventory organization
- Hazardous Materials Handling
- Freight Handling
- Product verification
- Workplace Safety
- Team Leadership
- Decision-Making
- Shift planning
- Safety Procedures
- Incident Investigation
- Equipment Operation
- Coaching and Mentoring
- Documentation And Reporting
- Staff Training
- Quality Assurance
- Performance monitoring
Certification
- First Aid & CPR Current
- Fork Lift
- Order Picker
- HSR Representative
- Workplaces Trainer
Timeline
Area Champion Cross Dock
Primary Connect
04.2020 - Current
Team Associate
Primary Connect
04.2020 - Current
Motel Owner Operator
Self-employeed
01.2004 - 12.2016
No Degree - Cer III Commercial Cooking
TAFE Warwick
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