A position where my experience with information systems and client services, together with my skills in leading teams, managing people and completing tasks, will result in the provision of quality information for clients and achieve operational outcome.
Overview
44
44
years of professional experience
Work History
Revenue Officer
Health Corporate
10.2011 - Current
Responsible for Debt recovery Aged trial Balance
Extensive training with Finance/Cashier team to facilitate recovery
Secondment to Fremantle Hospital –Cashier/ Finance
Training of new staff in AR Oracle team
Special project Objective improvement team.
Manager
Vintage Cellars Claremont
01.2010 - 01.2011
Approached by Vintage Cellars to oversee the opening of a new Franchise
The undertaking of this project was a time demanding operation
I was now
desirous of seeking a work /life balance.
Manager/Stakeholder
The Cellar on Preston Como
01.2008 - 01.2010
My brief for this store was to create an environment that differentiated from those within the immediate catchment
Implement international beer range to incorporate over 400 SKUs
Specific focus on small to medium size producers (Local and International)
Continuous training and updating of staff product knowledge through in store programmes
Create Client data base, Face book page and Web page
Write script for all advertising (Brochures, Webpage, All print media)
Conduct monthly stock takes
Responsible for All Banking, Reconciliation, Wages, Rostering, Liquor Licensing, Advertising and Promotions, Buying Structures, Safety Audits
As a stakeholder my role was to oversee the entire operation.
Manager
The Wine Store
01.2007 - 01.2008
Fremantle
To improve the overall product range with a special emphasis on imported wine
Undertake to organise first stock take in two years of all store and ware house
Organise in store tasting programme ,inclusive of major events (Noveau Beaujolais Day)
Coordinate advertising for Wine Store with advertising company, suppliers and media outlets
Maintain merchandise standards throughout business via staff training and use of suppliers where required.
Manager
Vintage Cellars, Fine Wine
01.2002 - 01.2006
Peppermint Grove
Purchasing and processing for the corporate market with an annual turnover of @ $5M
Implement and rollout cost effective promotions for national events contributing to increase and growth of state business of 22% over a three-year period
Recruitment and employment of all new personnel within my area
Vetting, interviewing and reference checks
Staff training of new employees in company practices
Selected as training officer for new employee induction
Promote and develop safe working practices for the group via management safety committee
Significant reduction in LTI’s across entire state
Developed stock take procedure and implemented at national level
Store discrepancy reduced from 3.6% of annual turnover to 0.03%
Procedures resulted in state discrepancy reduction of 1.94% of total stock turnover
Had arrived at a point in the Company where further promotion would necessitate a family move with a young son this was not desirous
Was then approached by a private recruitment agency with the offer from the Wine Store.
Manager
Hermitage Fine Wines, Vintage Cellars
Nedlands
01.1999 - 01.2002
Wine purchaser and Administrative support officer
Subiaco Hotel
01.1996 - 01.1999
Responsible for monitoring the business budget and assist General Manager in its preparation
Accountable for receipt for all stores and accurate entry of all invoices
Asset audit and inspections conducted on a monthly basis
Group purchasing officer for the operation
Responsible for stock take procedure and investigation into any discrepancies
Staff recruitment and training
Accepted offer from Vintage Cellars to join the Coles Myer Liquor Group.
Approved Manager and Purchasing officer
Cottesloe Beach Hotel
01.1993 - 01.1996
Implement effective costed rostering across the operation
Direct liaison with distributors for cost effective purchasing
Establish and reinforce purchasing protocol for entire operation
Ensure all staff training was upgraded to include compliance with legislation regarding RSA and OSH regulations
Communicate with all stakeholders (including lobby groups) as to the ongoing business development within parameters established through local dialogue with all interested parties.
Approved Manager
O’Conner’s Wine Bar
01.1990 - 01.1993
Responsible for establishing business plan and implementing cost effective measures under instruction from Receiver Manager
Establish working relationships with all key stakeholders
Restructure Management team and implement effective costed roster within the budgetary parameters
Liaise with all concerned external agencies and provide ongoing updates to trustees
Ensure all purchases were audited and satisfied essential criteria for Receivers
Continue to rebuild the financial viability of the venue
At the completion of two years I applied for and was successful in transferring to a larger organisation that at that time was expanding across two outlets.
Laboratory Technician
Wilfred Smith PTY LTD
01.1989 - 01.1992
Monitored ore samples as a service to various mine sites around Australia
Responsible for the assimilation of accurate results for reports to clients
Write reports detailing results for senior Chemists
Position was largely part time as studies continued at a tertiary level
Laboratory Technician
Hamersley Iron
01.1980 - 01.1985
Tom Price
Collection of ore samples for analysis by senior Technicians
Continuous shift work
Appointed Safety and OH&S representative for shift cycle
Position was sought primarily to finance initial property purchase
Specific duties undertaken in these positions include the following:
National Events Management (Vintage Cellars)
Maintaining store accounts and processing invoices
Maintaining and updating dedicated client databases
Document management as per the privacy act
Client liaison officer dealing with formal grievances
Auditing paperwork generated by processing of client details to ensure privacy compliance
Charged with improving service standards by formalising training of staff
Liaison Officer with national wine companies for ongoing purchase agreements.
Acting Assistant Team Leader
Position
Assigned to UWA recovery project.
Area Manager
Responsible for the supervision and management of multiple
outlets across the Western suburbs
Assist State Manager with compilation of regional budget for area
Responsible for development and ongoing training of 30 employees, including awareness of Occupational Safety and Health and compliance to EEO practices
Compilation of weekly, monthly and yearly reports for presentation to national executive on purchasing practices within the region
Left the position of Area Manager to assume role of Senior Manager within the group, responsible for premium and corporate purchasing.
OH&S Representative
Formulating asset protection/ discrepancy management for national implementation
Active participation in national sales forums
Education
Team Leaders Course (CMLG - undefined
Deakin University
2003
Computer Skills Course
- Internet use.
- Word applications. - undefined
Canning College
2001
E-mail - undefined
Murdoch University
1989
Prioritise and delegate.
- Effective staff training techniques.
- Safety regulations within the workplace.
- Conflict and compromise. - undefined
University of Western Australia
1987
TEE - undefined
Canning College
1985
BA - Mining
Latrobe University
1979
HSC - undefined
St Bedes College Mentone
1977
undefined
Western
Skills
I developed work processes and practice performance management skills
Able to improve performance by suggesting new and innovative ideas
Keen to look for opportunities to introduce new practices and procedures and can overcome obstacles such as constrained resources
Experienced in developing interpersonal skills and the use of informal and formal relationships beyond my work group
Understand the need for accountability, the promotion of team cooperation and resolution of team conflict
Ability to manage and balance personal and corporate needs, and where necessary, am prepared to compromise
Able to prioritise and develop strategies to meet key success areas
References
REFEREES
Abbey Wright - Team Leader Current / AR Oracle Sundry Debtors
PHONE – 6444 5121 Health Corporate Network.