Summary
Overview
Work History
Education
Skills
Languages/ Avid Reader /Sky Diving/Travel
Timeline
Generic
Patricia Thomas

Patricia Thomas

East Fremantle,WA

Summary

Personal Attributes:

Honesty and Integrity

Mature and Responsible

Quick learner / Time management skills

Excellent Communicator

Professional presentation and attitude

Tactful and courteous however outgoing and friendly

thrive in busy work environments

Results-driven Individual excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.

Overview

15
15
years of professional experience

Work History

Professional House/Pet Sitter Carer /Domestic Helper

Self Employed Services - Also Nanny / Babysitter
02.2019 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Fed and walked pets, cleaning up after pets indoors and outdoors.
  • Cared for houseplants by frequently watering during owners' absence.
  • Provide a safe and healthy happy environment for children.

Public Relations Manager

Pat's Public Relations - Self Employed
02.2008 - Current
  • Attended [Number] trade shows each year to preserve company relations with distributors, customers and media personnel.
  • Communicated with media weekly to build relationships and optimize press coverage.
  • Staffing Solutions and Recruitment.
  • Implementing staff training in Customer Relations, Business and Tourism and all areas of the Hospitality Industry.

Senior Tour Consultant Retail and Office Manager

Alice Springs School Of The Air
02.2019 - 02.2021
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Reported to senior management on organizational performance and progress toward goals.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Senior Tour Guide conducted Tours with up to 150 people receiving Tourism Awards for outstanding Customer Service.

Tourism Consultant

Mission Beach Business And Tourism
01.2009 - 03.2014
  • Communicated benefits and information regarding international travel insurance with clients and obtained best rates.
  • Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
  • Holiday and Tour bookings including flights rent a car
  • Attending Trade and Travel shows and seminars.
  • VIP and Guest transfers to and from Airports.
  • Sales and Marketing.

Front Office Receptionist / Tour Desk Manager

Castaways Resort & Spa Mission Beach
02.2009 - 02.2012
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Daily Balancing and Banking
  • Reservations / Switchboard / monitor emails and world wide bookings via Internet booking sources.
  • Ordering stock for Boutique and monitoring Tour Desk.
  • Supervise and roster dining Room and Function staff.
  • All food and Beverage service including Cocktails and Wine service.
  • Coordinate private weddings and functions.
  • Provide Babysitting services to guests.

Education

Cert 4 Training And Assessment / Recently Updated

Mareeba Tafe
Queensland

Dental Assisting

Turbot Street Dental College
Brisbane

BBA - Business Communications And Hospitality

QIT
Brisbane, QLD
1986

Skills

Accredited English Teacher having completed 2 x 120 hour Tesol / Tefol Certificates12 months experience in Thailand

RSA RSG and RMLV Qualifications

Senior First Aid

Working with Children Card

Police Clearance

Cert 3 in Retail

Languages/ Avid Reader /Sky Diving/Travel

I love to skydive if I was a millionaire I would travel the world skydiving.

I know basic Japanese however learning Spanish.

I am a sponge for knowledge i love to read.

Timeline

Professional House/Pet Sitter Carer /Domestic Helper

Self Employed Services - Also Nanny / Babysitter
02.2019 - Current

Senior Tour Consultant Retail and Office Manager

Alice Springs School Of The Air
02.2019 - 02.2021

Front Office Receptionist / Tour Desk Manager

Castaways Resort & Spa Mission Beach
02.2009 - 02.2012

Tourism Consultant

Mission Beach Business And Tourism
01.2009 - 03.2014

Public Relations Manager

Pat's Public Relations - Self Employed
02.2008 - Current

Cert 4 Training And Assessment / Recently Updated

Mareeba Tafe

Dental Assisting

Turbot Street Dental College

BBA - Business Communications And Hospitality

QIT

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