Summary

Overview

Work History

Education

Skills

Languages/ Avid Reader /Sky Diving/Travel

Timeline

Patricia Thomas

East Fremantle,WA

Summary

Personal Attributes:

Honesty and Integrity

Mature and Responsible

Quick learner / Time management skills

Excellent Communicator

Professional presentation and attitude

Tactful and courteous however outgoing and friendly

thrive in busy work environments

Results-driven Individual excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.

Overview

years of professional experience

Work History

Professional House/Pet Sitter Carer /Domestic Helper

Self Employed Services - Also Nanny / Babysitter

Currently in Perth Australia Wide

02.2019 - Current

Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Fed and walked pets, cleaning up after pets indoors and outdoors.
Cared for houseplants by frequently watering during owners' absence.
Provide a safe and healthy happy environment for children.

Public Relations Manager

Pat's Public Relations - Self Employed

Australia Wide

02.2008 - Current

Attended [Number] trade shows each year to preserve company relations with distributors, customers and media personnel.
Communicated with media weekly to build relationships and optimize press coverage.
Staffing Solutions and Recruitment.
Implementing staff training in Customer Relations, Business and Tourism and all areas of the Hospitality Industry.

Senior Tour Consultant Retail and Office Manager

Alice Springs School Of The Air

Alice Springs, NT

02.2019 - 02.2021

Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Reported to senior management on organizational performance and progress toward goals.
Created, maintained and updated filing systems for paper and electronic documents.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Senior Tour Guide conducted Tours with up to 150 people receiving Tourism Awards for outstanding Customer Service.

Tourism Consultant

Mission Beach Business And Tourism

Far North Queensland

01.2009 - 03.2014

Communicated benefits and information regarding international travel insurance with clients and obtained best rates.
Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
Holiday and Tour bookings including flights rent a car
Attending Trade and Travel shows and seminars.
VIP and Guest transfers to and from Airports.
Sales and Marketing.

Front Office Receptionist / Tour Desk Manager

Castaways Resort & Spa Mission Beach

North Queensland

02.2009 - 02.2012

Answered multi-line phone system and enthusiastically greeted callers.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Daily Balancing and Banking
Reservations / Switchboard / monitor emails and world wide bookings via Internet booking sources.
Ordering stock for Boutique and monitoring Tour Desk.
Supervise and roster dining Room and Function staff.
All food and Beverage service including Cocktails and Wine service.
Coordinate private weddings and functions.
Provide Babysitting services to guests.

Education

Cert 4 Training And Assessment / Recently Updated

Mareeba Tafe

Queensland

Dental Assisting

Turbot Street Dental College

Brisbane

BBA - Business Communications And Hospitality

QIT

Brisbane, QLD

1986