Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Patricia Trigueros

Ingle Farm,SA

Summary

I am a highly motivated individual with a strong work ethic and the desire to make a positive impact in any professional environment. I bring a diverse range of skills, experience and knowledge that have been developed over the years through both my formal education and professional experience.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Cielo Cafe
02.2023 - 01.2024
  • Ensured compliance with food safety regulations by implementing strict sanitation protocols and employee training initiatives.
  • Grew cafe sales by effectively marketing business and improving customer relations strategies.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Enhanced team productivity through effective scheduling, task delegation, and performance evaluations.
  • Kept cafe in full compliance with health code standards and achieved consistent scores above 90%.

Assistant Manager

Peregrine Corporation
07.2020 - 01.2023
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Developed strategy to increase sales and drive profits.

2IC Manager

Karl Chehade Dry Cleaning
06.2019 - 07.2020
  • Received and counted clothing items to provide fees and date of pick up for customers.
  • Contributed to team efficiency by effectively communicating with coworkers and supervisors, ensuring seamless workflow between departments.
  • Delivered superior customer service by responding to inquiries and complaints.
  • Examined dried clothes to identify stains, tears and issues.
  • Kept track of customer laundry items by properly sorting, identifying and storing clothing.
  • Enhanced operational efficiency by diligently maintaining a clean and organized workspace, contributing to a more productive work environment.

Waitress Supervisor

Saraay Kebab House
03.2018 - 05.2019
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Coordinated kitchen activities with front-of-house staff for seamless and service.
  • Trained staff members on use of POS system.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
  • Planned and executed promotions and special events in close collaboration with management.
  • Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.

Education

Certificate III - Business Administration

TafeSA
Adelaide, SA
01.2018

High School Diploma -

Temple Christian College
Paralowie, SA
11.2016

Skills

  • Sales Strategies
  • Goal Setting
  • Business Administration
  • Decision-Making
  • Customer Service
  • Team Leadership

Languages

Spanish
Native or Bilingual

Timeline

Assistant Manager

Cielo Cafe
02.2023 - 01.2024

Assistant Manager

Peregrine Corporation
07.2020 - 01.2023

2IC Manager

Karl Chehade Dry Cleaning
06.2019 - 07.2020

Waitress Supervisor

Saraay Kebab House
03.2018 - 05.2019

Certificate III - Business Administration

TafeSA

High School Diploma -

Temple Christian College

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Patricia Trigueros