Patricia Waugh
Geelong,VIC
Summary
Mature focused multi skilled part time student and mother seeking 15-20 hrs work per week. Strong work ethic, attention to detail. Customer focused.
Experience in a variety of fields and environments-creative arts(have successfully applied and been selected for participation in public art projects and collections),retail, animal care, plant nursery.
Overview
19
19
years of professional experience
Work History
Visual Artist
Self Employed
Geelong, Victoria
02.2009 - Current
- Maintained and shared portfolios of artistic work to demonstrate styles, interests and abilities with potential customers.
- Resolved client concerns quickly and professionally to maintain respectful and productive project environment.
- Established and maintained productive, professional working relationships to promote beneficial project results.
- Ordered and maintained adequate supply of materials, supplies and equipment.
Retail Assistant
Kmart
Morayfield, Qld
09.2010 - 03.2012
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Circulated assigned areas of sales floor to identify customer service opportunities and coordinate display maintenance.
Kennel Attendant
Kallangur Golden Retrievers
Kallangur, Qld
01.2003 - 10.2003
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Kept animals clean and free of contaminants to promote optimal health.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Worked [8-hour shifts with oversight of 30 animals in kennels or holding pens.
Retail Sales Manager
Reids Department Store
Kawana Waters, Qld
01.1986 - 11.1989
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Submitted reports to senior management to aid in business decision-making and planning.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Managed day-to-day staffing and handled scheduling for department employees.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Directly worked with customers to build relationships and increase customer satisfaction ratings.
- Stocktake/ordering/merchandising and display of stock.
Education
Bachelor of Arts - Creative Arts
Deakin University
Geelong, VICDiploma of Community Services - Humanities
Partners in Training
GeelongAdvanced Diploma Visual Arts - Fine Arts
Oxygen College
Geelong11.2019
Skills
- Artistic Design
- Color Discrimination
- Cross-Functional Collaboration
- Product Knowledge
- Attention to Detail
- Friendly and Helpful
- Reliable and Responsible
- Item Ticketing and Pricing
- Engaging with Diverse Customers
- Merchandising and Display
- Time Management
Accomplishments
- Commissioned by The Royal Childrens Hospital Melbourne to design and paint public sculpture(2020)
- Artist Book selected for inclusion in the Manly Library Artist Book Collection(2017)
Timeline
Retail Assistant
Kmart
09.2010 - 03.2012
Visual Artist
Self Employed
02.2009 - Current
Kennel Attendant
Kallangur Golden Retrievers
01.2003 - 10.2003
Retail Sales Manager
Reids Department Store
01.1986 - 11.1989
Bachelor of Arts - Creative Arts
Deakin University
Diploma of Community Services - Humanities
Partners in Training
Advanced Diploma Visual Arts - Fine Arts
Oxygen College