Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
References
Timeline
Generic

Patricia Waugh

Geelong,VIC

Summary

Mature, focused,creative, inclusive multi skilled job seeker seeking part time employment. Strong work ethic, attention to detail. Customer focused. Experience in a variety of fields and environments-creative arts(have successfully applied and been selected for participation in public art projects and collections),retail, animal care, plant nursery. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Volunteer Retail Assistant

Salvation Army
Geelong, Victoria
07.2023 - Current
  • Stock control- sort/tag/price/hang/display stock
  • Customer service
  • Point of sale- register operation, cash handling, eftpos
  • Housekeeping.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Visual Artist

Self employed
Geelong, Vic
02.2009 - Current
  • Maintained and shared portfolios of artistic work to demonstrate styles, interests and abilities with potential customers
  • Resolved client concerns quickly and professionally to maintain respectful and productive project environment
  • Established and maintained productive, professional working relationships to promote beneficial project results
  • Ordered and maintained adequate supply of materials, supplies and equipment.
  • Developed original artwork for a variety of clients, including galleries and private collectors.
  • Collaborated with other artists to create multimedia pieces.
  • Managed all aspects of the creative process from concept development through to completion.
  • Conducted research on current trends in the visual arts industry.
  • Engaged with potential buyers through online platforms such as social media networks.
  • Edited photographs taken of artwork prior to publishing or exhibiting them.
  • Provided feedback on artwork submitted by aspiring artists.

Retail Assistant

Kmart
Morayfield, Qld
09.2010 - 03.2012
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions
  • Approached browsing customers to initiate conversations to determine buying preferences
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns
  • Circulated assigned areas of sales floor to identify customer service opportunities and coordinate display maintenance.
  • Assisted customers with product selection, answered queries and provided advice.
  • Greeted customers upon entry to the store and provided a positive shopping experience.
  • Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
  • Provided excellent customer service by attending to customer needs in a timely manner.
  • Assisted in setting up promotional displays, signage and window displays.
  • Managed customer complaints in a professional manner while seeking solutions for resolution.
  • Kept up-to-date knowledge of all products available in the store.

Kallangur Golden Retrievers - Kennel Attendant

Kallangur
01.2003 - 10.2003
  • Monitored and maintained food and water of boarded animals according to animal dietary health guidelines
  • Kept animals clean and free of contaminants to promote optimal health
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards
  • Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases
  • Mixed and administered special food formulas to individual animals based on unique dietary needs
  • Worked [8-hour shifts with oversight of 30 animals in kennels or holding pens.

Reids Department Store - Retail Sales Manager

Kawana Waters
01.1986 - 11.1989
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
  • Submitted reports to senior management to aid in business decision-making and planning
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs
  • Managed day-to-day staffing and handled scheduling for department employees
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service
  • Directly worked with customers to build relationships and increase customer satisfaction ratings
  • Stocktake/ordering/merchandising and display of stock.

Education

Advanced Diploma Visual Arts: Fine Arts -

Oxygen College
11.2019

Skills

  • Artistic Design
  • Color Discrimination
  • Cross-Functional Collaboration
  • Product Knowledge
  • Attention to Detail
  • Friendly and Helpful
  • Reliable and Responsible
  • Item Ticketing and Pricing
  • Engaging with Diverse Customers
  • Merchandising and Display
  • Relationship Building
  • Friendly, Positive Attitude
  • Excellent Communication
  • Time Management
  • Supervision and Leadership
  • Customer Service

Accomplishments

  • Commissioned by The Royal Childrens Hospital Melbourne to design and paint public sculpture(2020)
  • Artist Book selected for inclusion in the Manly Library Artist Book Collection(2017)

Affiliations

  • Photography, swimming, outdoor activities( swimming, nature walks), urban exploration.

Certification

Certificate 3 in Retail operations, Diplom/advanced diploma Visual Arts, Degree level high distinctions (Visual Arts)Open drivers license, police check, working with children check,

Languages

English
Professional

References

References available upon request.

Timeline

Volunteer Retail Assistant

Salvation Army
07.2023 - Current

Retail Assistant

Kmart
09.2010 - 03.2012

Visual Artist

Self employed
02.2009 - Current

Kallangur Golden Retrievers - Kennel Attendant

01.2003 - 10.2003

Reids Department Store - Retail Sales Manager

01.1986 - 11.1989

Advanced Diploma Visual Arts: Fine Arts -

Oxygen College

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Patricia Waugh