Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.
Overview
2
2
years of professional experience
Work History
Receptionist
Tequila Sunrise Potts Point Sydney
Sydney, NSW
03.2024 - Current
Provided excellent customer service at all times while interacting with both internal and external customers.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Monitored office supplies inventory and placed orders when necessary.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Prepared welcome packages for new hires.
Maintained a neat reception area by organizing materials and tidying up furniture.
Tours Seller
Alabalti
San Pedro De Atacama, SPA
09.2023 - 01.2024
Completed end-of-day procedures such as counting money, balancing cash drawers and preparing bank deposits.
Attended team meetings for updates on company policies, promotions and initiatives.
Analyzed weekly reports to identify areas of improvement in the store's performance.
Operated cash register and handled customer payments accurately.
Collaborated with team members to achieve daily goals set by management.
Resolved customer complaints in a professional manner while following company protocol.
Provided excellent customer service by anticipating customer needs.
Reception Manager
Terrantai Boutique Hotel
San Pedro De Atacama, SPA
10.2022 - 01.2024
Maintained confidentiality of sensitive information related to the business.
Assisted in recruiting, training and evaluating of reception team members.
Performed administrative tasks such as copying, faxing or scanning documents.
Tracked discrepancies between invoices and packing slips upon arrival of goods.
Communicated with suppliers regarding product availability, costs, quality issues .
Performed daily cycle counts to assess inventory levels for accuracy purposes.
Maintained a safe work environment by adhering to safety regulations and policies.
Education
Associate of Arts - Hospitality And Recreation Marketing
Inacap
Santiago De Chile
01-2022
Skills
Typing Speed
Bookkeeping
File Management
Technical Support
Strong Interpersonal Skills
Adaptability and Flexibility
Friendly and Helpful
Multitasking Professionalism
Professional and polished presentation
Administrative Support
Travel Coordination
Positive and professional
Languages
English
Professional
Spanish
Native/ Bilingual
Portuguese
Full Professional
French
Elementary
References
References available upon request.
Timeline
Receptionist
Tequila Sunrise Potts Point Sydney
03.2024 - Current
Tours Seller
Alabalti
09.2023 - 01.2024
Reception Manager
Terrantai Boutique Hotel
10.2022 - 01.2024
Associate of Arts - Hospitality And Recreation Marketing
Inacap
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