Hardworking Labourer with history of success working in warehouse and similar environments. Safely and skillfully operates transportation vehicles and other warehouse equipment. Delivers thorough inventory control and accurate documentation.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Warehouse Assistant
Son Of A Bunn
11.2022 - 09.2023
Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.
Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Government Service Office
Centrelink
04.2021 - 11.2022
Managed high call volume with a professional demeanor, ensuring timely resolution of inquiries.
Streamlined office procedures for increased efficiency and improved overall workflow.
Collaborated with team members to achieve departmental goals and maintain high customer service standards.
Assisted in training new hires on company policies, procedures, and best practices for exceptional customer service delivery.
Resolved escalated issues by employing active listening skills and offering tailored solutions that met individual needs.
Provided support during peak periods, effectively managing multiple tasks while maintaining accuracy and attention to detail.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Labourer
National Workforce
04.2016 - 07.2017
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Organized and detail-oriented with a strong work ethic.
Adaptable and proficient in learning new concepts quickly and efficiently.
Worked flexible hours across night, weekend and holiday shifts.
Improved warehouse efficiency by organizing and maintaining a clean work area.
Safely operated forklift to transport materials within the warehouse, reducing manual labor efforts.
Expedited loading and unloading processes by skillfully operating pallet jacks and other machinery.
Customer Service Representative
Cubic Transport Systems
05.2015 - 04.2016
Customer Service and Sales
Streamlined call center processes for improved efficiency and reduced wait times.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Collaborated with team members to develop best practices for consistent customer service delivery.
Server
L'Hermitage Catering Company
11.2013 - 12.2014
Hospitality and Customer Service
Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
Labourer, Painter, Roofing
Criscuolo's Painting
06.2002 - 08.2014
Facilitated faster project completion by efficiently transporting materials and tools to designated areas on the rooftop.
Delivered high-quality painting services on time and within budget for a variety of clients.
Enhanced the appearance of residential and commercial spaces by skillfully applying paint, wallpaper, and other finishes.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Demonstrated knowledge of workplace safety principles and practices.
Cleaned job site after project completion, removing tape, and tarps and inspecting for drips or inconsistencies in paint application.
Worked with water and oil-based paints and trained on removal of unwanted or splattered paints.
Safeguarded job site safety by maintaining a clean and hazard-free work area, reducing the risk of accidents.
Server and Food Delivery
The Ship's Galley
11.2013 - 05.2014
Customer Service and Sales
Server
Sette Bello Ristorante
11.2008 - 11.2011
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Master of Arts - Acupuncture And Oriental Medicine
Atlantic Institute Oriental Medicine
Fort Lauderdale Florida
08.2014
Bachelor of Science - Health Sciences
Florida International University
Fort Lauderdale Florida
08.2014
Undergraduate Studies in Philosophy
Skills
Receiving Shipments
Box and Container Packing
Problem-Solving
Stock Rotation
Time Management
Palletizing
Attention to Detail
Inventory management
Heavy Lifting
Order Picking and Processing
Forklift Operation
Certification
Forklift License - Current
First Aid Certified - Current
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Limited Working
References
Alister Grierson, 0402125997
Andrew Bee, 0420 434 871, Andrewsinclair.Bee@gmail.com
Alex Holmes 0421 190 670
Timeline
Warehouse Assistant
Son Of A Bunn
11.2022 - 09.2023
Government Service Office
Centrelink
04.2021 - 11.2022
Labourer
National Workforce
04.2016 - 07.2017
Customer Service Representative
Cubic Transport Systems
05.2015 - 04.2016
Server
L'Hermitage Catering Company
11.2013 - 12.2014
Server and Food Delivery
The Ship's Galley
11.2013 - 05.2014
Server
Sette Bello Ristorante
11.2008 - 11.2011
Labourer, Painter, Roofing
Criscuolo's Painting
06.2002 - 08.2014
Master of Arts - Acupuncture And Oriental Medicine