Patrick Reynolds

Moving from PwC to Deloitte post the initial pandemic period I looked to be closer to family in Sydney and utilise my network across the east coast to define and deliver digital initiatives for a predominately Sydney and Brisbane client base.

• Managed talent and delivery teams across our digital capabilities including mobile, web and digital architecture
• Established instructional practices for grass roots technology talen
• Defined and executed digital initiatives for a portfolio of clients across our Power Utilities and Renewables sector.
• Authored and executed digital transformation initiatives for key Deloitte Digital clients

Focusing in the health sector with PwC and driving a whole of organisation digital transformation for one of WA's largest health services providers, I lead a core team of over 50 service designers, agencies, analysts, architects and developers in a shift from largely antiquated in-house and on-premise platforms to a customer and data centric stack of technologies that more closely aligned to the CEO and boards shifting business priorities.

During my time in the program team my focus included:

• Driving operational improvements which resulted in savings and improved customer perception through a digital self-serve and core customer CRM initiative.
• Working closely with client executive board to define new revenue streams and markets along with appropriate operational and technology suites to support a shifting customer landscape.
• Working closely with a range of 3rd party vendors, agencies and partners to define a set of dependant and cascading projects and teams to execute on a backbone technology and information pipeline that would enable new business initiatives.

Post complete acquisition into IBM through Bluewolf I was able to utilise my financial windfall to launch and promote a mobile start-up focused on mobile marketing and engagement in the fast moving consumer goods and pharmaceutical sector.

Driving a small team we were able to:

• Design build and launch a B2B mobile product and associated SaaS platform supporting field sales and operational teams.
• Partner with integration channel partners to drive adoption of our product suite.
• Support a number of customers through shifting mobile field force initiatives.
• Develop a product and feature roadmap in collaboration with customers to meet short and long term business needs.

Selling services start-up Velteo to Bluewolf in 2013 I continued my role managing, building and mentoring a robust delivery team that was now given a shot in the arm with extended global capacity. Bluewolf was eventually acquired by IBM late in 2015.

We focused on our core strengths from Velteo in being a business initiative driven digital services provider that prided itself on it's technically proficiency with strong partnerships across Apple, Google, Microsoft and Salesforce.

Ultimately building a team that was and still is one of the most known and respected digital transformation agencies in the market.

In 2008 I decided with a partner of mine to create a small consulting agency that focused in the emerging SaaS CRM ecosystem. Driven by Salesforce we developed strong partnerships with Salesforce.com and their associated technology partners.

As one of the only sub-contracting partners to Salesforce.com at the time we built a business and services practice focused on executing digital initiatives for our clients supported by these emerging SaaS vendors.

In 2010 we merged our Hallman consulting practice with Velteo which gave us a significant management consulting edge sales edge and allowed us to expand our business away from pure technology delivery and into the space of advising our clients on creative and unique digital solutions that drove business outcomes. During these years I wore many hats from people leader, co-founder, sales professional, management consultant to technical expert delivering for our clients business initiatives.