Patrick Dako

Managed polling station operations, ensuring compliance with electoral regulations and procedures.

• Oversaw ballot distribution processes, maintaining accuracy and efficiency throughout election cycles.
• Distributed ballots to voters and answered questions concerning voting procedures.
• Furnished assistance and advice to new voters on proper steps and procedures.
• Closed voting booths by sealing ballot boxes and turning in votes.
• Assisted in candidate filing processes by verifying eligibility requirements and maintaining accurate candidate information.
• Provided exceptional customer service to voters, assisting with questions or concerns about the voting process.
• Performed routine data entry or document management.

Counted over ballots to prepare official reports of election results.

• Initial appointment, commencing clients and booking contact appointment
• Sourcing employment opportunities for job seekers.
• Helping job seekers identify their skills, abilities, and secure employment.
• Delivering ongoing outstanding customer service to job seekers and employers.
• Increasing job seekers’ capacity for employment through training and support services.
• Creating and implementing a joint job plan with the job seeker to support a clear pathway to employment. Help and interpreting job plans to job seekers.
• Connect Job seekers to Marketing Manager for possible job opportunities.
• Building relationships with local employers and community organisations.
• Managing Job seekers casework, placements, and payment declaration.
• Managing and doing other client case work as directed by Performance manager.
• Reward: I received Bonus three times from Global Skills Management

• Oversaw voter registration initiatives, enhancing outreach efforts across communities.
• Streamlined communication between stakeholders, improving information flow and collaboration.
• Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
• Coordinated electoral processes to ensure compliance with Australian Electoral Commission regulations.

• 2021 - 2021 Distributing, mailing out census forms, follow up and updating census mail out forms.
• 2016 -2016 Distributing, mailing out census forms, follow up and updating census mail out forms.

• The Open-Door Entry Level is a program for the refugees on a paid job, work experience for one-year non-ongoing contract with the Australian Taxation Office.
• Service Delivery. Debt and Lodgement Management.
• Inbound and outbound client services.
• Deferral client service management.
• Client payment plan.

• Advocating to voters on how to vote and managing volunteers.
• In charge of allocated ballot papers on my desk.
• Use division finder to determine the voter’s enrolment division.
• Complete declaration vote, Initial ballot papers and explain the instructions to the clients.
• Help the clients to complete enrolment forms where necessary.
• Ensure both voters ballot papers are in the correct ballot boxes.
• File counterfoils in the counterfoil folder.
• Guard the declaration vote box and complete elector information reports.
• Assist voters who require help in casting vote.
• Attend to the needs of voters waiting in the queue and answer voter inquiries.

• Help clients on arrival at airport reception, accompany them to short term accommodation STA. Calling clients and notify them of appointments.
• Provide informal interpreting service and demonstrating the use of telephone interpreting service -TIS. Emergency numbers and mobiles.
• Organise and accompany clients to workshops and information sessions.
• Conducting orientation workshops for clients within their local area and explaining access to transport, ticketing, basic road rules and connecting them to service providers.
• Conducting orientation sessions workshops for clients, interpreting and presentation.
• Write clear, concise, accurate, objective, timely case notes and participate in meetings.
• Help and support clients during Police, DIAC, RACS, SRSS and DHS information sessions.
• Working in EHA -Program: BHG Condition report, check in- out clients, relocation of clients to STA - LTA, distribution of food to clients, local purchasing of linens and BHG items.

• Training and facilitator, orientation, and workshops. Award certificate to participants.

• Registration, issuing voting cards, Ballot papers, counting the votes, recording the results, packing, transferring, and announcing the result.

Internal auditor, budgeting, financial statements, cash requisition, payments and finance and administration